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Department Manager

Job in Milford, New Haven County, Connecticut, 06466, USA
Listing for: REI
Full Time position
Listed on 2026-02-06
Job specializations:
  • Management
    Retail & Store Manager
  • Retail
    Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 31.28 - 39.13 USD Hourly USD 31.28 39.13 HOUR
Job Description & How to Apply Below

Overview

REI Co-op is united around discovering, building and celebrating better ways of working in this world, all that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet.

Store

Department Manager (SDM)

You are a key member of the store management team. You’ll manage a team of retail staff to deliver on REI business and service goals. With your dynamic leadership style, recognizing and rewarding team members will deepen engagement and cultivate synergy. You are an energetic and visible manager, a motivator, ready to discover better with us.

Responsibilities And Qualifications

How you'll be successful:

  • Plans, identifies, communicates, and delegates responsibilities to team.
  • Handles training, coaching, recognition, and performance management.
  • Directs the execution of our core standards and overall visual direction.
  • Drives sales through all channels by maximizing selling behaviors.
  • Makes business adaptations to increase sales and service.
  • Communicates key company strategies and changes to teams as needed.
  • Recruits and develops diverse talent from within and outside the organization.
  • Inspires a customer‑centric culture by recognizing and rewarding team.
  • Develops top performers and evaluates performance, gives coaching, and gives appropriate level of feedback.
  • Builds teams through effective employee development, involvement, and communication.
Your qualities
  • 3+ years of successful retail management experience (preferred).
  • Enjoys communicating and building relationships, both inside and outside the organization.
  • Open to feedback and other viewpoints in the spirit of supporting the business.
  • Uses business understanding, innovative thinking, and sound judgment to solve problems.
  • Makes solid recommendations by combining information from various sources.
  • Produces quality work by setting effective goals and establishing priorities.
  • Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress.
  • Engages and influences others to accomplish worthwhile organizational goals.
At REI, we believe the outdoors is for all.

We are committed to becoming a fully inclusive, anti‑racist, multicultural organization. Every day you are driving change, fostering a culture of respect, and knowing you’re backed by benefits that support your whole life.

Pay Transparency

We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements.

Pay Range

$31.28 - $39.13 per hour

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