Rehabilitation Coordinator

Job Summary

Job Summary Reporting to the Rehabilitation Specialist, the Rehabilitation Coordinator (Case Manager) is responsible for monitoring client progress, scheduling medical appointments, and providing clinical support services. The Rehabilitation Coordinator (Case Manager) participates in assessing individuals for service needs and in the development and implementation of the individual's rehabilitation service plan.

• Assist in the development of effective Individualized Residential Rehabilitation Plans for persons with chronic mental illness in compliance with state and agency policies and procedures under the direction of the Rehabilitation Director.
• Serve as a liaison and consultant to residential providers, mental health professionals, medical staff, community agency workers, family, care providers and others involved in program planning, conflict resolution and ongoing clinical support, as directed.
• Evaluate client performances and make recommendations for referrals.
• Participate in service delivery to promote client progress. Coordinate services with other community agencies and participate as required in joint planning, assessment, and service delivery.
• Monitor overall client progress and prepare reports as directed. Communicate progress summaries to appropriate staff and, with client consent, to other persons involved in the client's treatment program.
• Provide crisis intervention services as necessary.
• Work with advisory groups and human service planning agencies to develop and improve service and integration opportunities for persons with chronic mental illness.
• Establish and monitor client records as required by regulating agencies.
• Participate in the fee determination and billing processes and in the collection of fees.
• Conduct and attend in-house, program, staff, and training meetings as required.
• As directed, serve as a liaison to clients temporarily being served by inpatient facilities or detention centers and, when appropriate, participate in the development of aftercare plans.
• Implement VOA Policies and Procedures and assure program compliance with state regulations.
• Participate in the development of discharge plans and provide follow-along services as required.

The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• The ability to safely operate a motor vehicle to transport oneself, consumers, and program supplies as necessary.
• The physical ability to travel to assigned locations, stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and perform basic and light home maintenance activities, and operate office equipment.
• Operating office equipment requiring continuous or repetitive hand/arm movements.
• The ability to remain in a sitting position for extended periods of time.
• Occasionally, the ability to lift, carry, push, pull or otherwise move objects, including the human body.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

REQUIREMENTS:

• A Bachelor’s degree in Social Work, Psychology, Mental Health, or a related field or licensure as a Registered Nurse and two years of working in a mental health and/or social services field is required.

or

• A combination of post-high-school education and experience working in mental health and/or social services which totals three years may be substituted for the Bachelor’s Degree or RN licensure.
• Requires the ability to provide individualized services to persons who are mentally ill.
• Experience with treatment planning and writing, client assessment, the provision of rehabilitative services, the monitoring of service delivery and clinical documentation is preferred.
• Driving and/or transporting clients is a responsibility of the position.
• The ability to multitask and handle a non-traditional work environment.
• The ability to be a self-starter and work independently with limited supervision at times.
• Experience with Microsoft Word, Excel, PowerPoint, Outlook Email, and other systems (i.e., electronic medical records).
• Bilingual in any language is a plus.

EEO/AA