Customer Service Coordinator

Job Title:

Customer Service Coordinator (Temporary  3 Months)

Location:

Mildenhall

Hours:

Monday to Friday, 9:00am  5:00pm
Pay Rate: £13 per hour

Overview

We are recruiting for a Customer Service Coordinator to join a busy and supportive team in Mildenhall on a 3-month temporary contract. This is a full-time, office-based role suited to someone who is organised, proactive, and confident communicating with customers.

Key Responsibilities

Acting as the first point of contact for customer enquiries via phone and email
Processing orders accurately and efficiently
Coordinating with internal departments to ensure timely delivery of products/services
Resolving customer queries and complaints in a professional manner
Updating and maintaining accurate records on internal systems
Supporting the wider team with administrative duties as required
Skills & Experience Required

Previous experience in a customer service or coordination role
Strong communication skills, both written and verbal
Good organisational skills and attention to detail
Confident using Microsoft Office and CRM/order processing systems
Ability to manage multiple tasks and prioritise workload effectively
A positive, team-focused attitude
What's on Offer

Immediate start available
Full-time hours (Monday Friday, 9am5pm)
Competitive hourly rate of £13 per hour
Friendly and professional working environment
This is an excellent opportunity for someone looking for a short-term position within a well-established business in Mildenhall