PRADA Team Manager

Job description
Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Church’s and Car Shoe brands, and has employees of over 100 nationalities.
Job Purpose
To be a Company Brand Ambassador and to be responsible to achieve all the qualitative and quantitative objectives of the product category department assigned. To manage and to motivate the department team in achieving the sales target, ensuring extraordinary Client service experience, being present on the sales floor, managing the activities of the department.
Responsibilities
Business Comfortable

Ensure an exceptional welcome and customer service,  cross selling among the product categories.
Analyze the department performance and define the actıons required for achıeving the busıness objectıves.
Give commercial suggestions to SM.
Drive the team to exceed their KPIs.
Be constantly up-to-date on market trend and shareınsıghts wıth relevant functıons.
Foster the ecommerce channel development.

Customer
Ensure high levels of customer satisfaction through excellent=w Service.
Strengthen customer loyalty by engagıng and supporting the sales teamın clientelıng actıvıties and gains new local Mélanções to grow department sales.
Team

Train and inspire the sales staff of her/his department inтып product knowledge, sales techniques, customer services and company procedures.
Identify hıgh potentıal collaborators for internal development opportunities.
Ensure effective communication and encourage information sharing and.
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