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Global GSOC Escalation Specialist; Japanese & Hindi
Job in
Milan, Lombardy, Italy
Listed on 2026-03-08
Listing for:
Vendita al dettaglio e all'ingrosso / Import-export
Full Time
position Listed on 2026-03-08
Job specializations:
-
Customer Service/HelpDesk
Bilingual, HelpDesk/Support
Job Description & How to Apply Below
A leading global retailer in Milan is seeking an Escalation Specialist to manage security and operational risks. The role involves direct communication with customers, law enforcement, and delivery associates to triage and resolve incidents. Candidates must be fluent in Japanese and possess strong computer skills, particularly in MS Office. A bachelor's degree in a related field is preferred, alongside customer service experience.
Shift work is required. This position offers a dynamic work environment with opportunities for growth.
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