Contractor）B2B Customer Operation

Position: （Contractor）B2B Customer Operation
Work Location   :
Milan, Italy

Scorra verso il basso per una panoramica completa dei requisiti di questo lavoro. È la persona giusta per questa opportunità?

Job Responsibilities
1. Buyer services
The business objective is to increase the procurement volume of major buyers.
Establish customer relationships with B2B key accounts of .
Assist buyers in resolving procurement issues encountered on , support buyers in dispute resolution.
2.Buyer research
Report the procurement challenges and requirements of buyers to 's China headquarters and generate actionable optimization proposals.
3.Buyer business operations
Deliver relevant operational materials to buyers based on platform strategy, manage and operate the Whats App community for large buyers, establish a good trust. xpavfwm relationship with large buyers, and ensure sustainable procurement by large buyers on Alibaba.
Organize buyers to participate in offline events hosted by .
Qualifications
1-3 years of cross-border trade or sales experience preferred, with a strong business objective orientation, as well as customer service experience and sales skills;
Fluent in Chinese and English，preferred Italian for business communication with buyers, and able to support the implementation of ’s buyer policies in EU.