Design & Construction Specialist

Role Overview
We are looking for a  Design & Construction Specialist  to join our team in Milan. Reporting to the Design & Construction Manager, you will play a key role in supporting the management and coordination of all new openings, relocations, and renovation projects for the MBE network Worldwide. Your mission is to ensure that every MBE Center reflects our brand standards through high-quality execution and efficient project tracking.

Key Responsibilities
Project Execution :
Support the end-to-end lifecycle of store openings, relocations, and renovations in Italy, ensuring projects move from concept to completion smoothly.
Standardization :
Assist in the standardization of centers to guarantee brand uniformity and quality across the network.
Stakeholder Coordination :
Act as a daily point of contact for franchisees, internal departments, and external technical partners.
Vendor Management :
Coordinate with suppliers and local contractors to ensure timely delivery of materials and services.
Monitoring & Reporting :
Track project timelines, costs, and quality standards, ensuring all developments remain within budget and on schedule.
Documentation :
Maintain and update technical manuals and guidelines for the Design & Construction Department.

Skills & Qualifications
Bachelor’s or Master’s degree.
Approximately 3 years of experience in similar roles, preferably within retail, franchising, or multinational environments.
Advanced proficiency in Excel and PowerPoint.
Fluent in Italian and English.
Strong communication skills; ability to mediate between different stakeholders and solve problems effectively in a fast-paced environment.

What we offer
Global Exposure :
Join a rapidly expanding international group with a dynamic and multicultural environment.
Employee Care & Social Impact :
We value our people and our communities. Our benefits include:
Paid leave for volunteering activities to support the causes you care about.
A comprehensive Global Parental Leave Policy to support your family journey.
Professional Growth :
Continuous training and development opportunities within the Group, including full access to our dedicated eLearning platform.
Work-Life Balance : A flexible hybrid work model (60% on-site / 40% remote).
Comprehensive Benefits:
Meal vouchers, a dedicated Wellbeing Platform, Corporate Welfare Plan.
Environment : A vibrant workplace with strong interaction with Global teams and a focus on sustainable growth.

About MBE
Mail Boxes Etc. (“MBE”), part of the Fortidia Group, is one of the world’s largest networks of Multi-service Centers owned and operated by independent entrepreneurs. We provide small and medium-sized enterprises and private customers with comprehensive e-commerce, logistics, shipping, marketing, and printing solutions. Through our extensive network of MBE Centers, we deliver tailored support to both individuals and businesses, with the goal of ensuring high-quality, highly personalized service for our clients.

We are an equal opportunity employer. We believe that talent, expertise, empathy and ambition drive our success, and we base hiring decisions solely on candidate experience and skills.
We are committed to creating an inclusive hiring process. If you have specific needs or require adjustments during the recruitment process, please let us know.