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Customer Support Representative
Job in
Milan, Rock Island County, Illinois, 61264, USA
Listed on 2026-02-24
Listing for:
Collabera
Full Time
position Listed on 2026-02-24
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Collabera is an industry leading IT recruitment & staffing services agency. Top 10 in the U.S. Ranked 'Best Staffing Firms to Work For' 6 years in a row.
Job Description- Provides information/solutions as frontline support to channel partners/customers/Company personnel on product related inquiries on moderately complex policies, issues and concerns to optimize customer satisfaction and retention.
- Provides responses and/or solutions to customer, dealers, and/or Company personnel inquiries concerning problems and concerns of a moderately complex level.
- Effectively documents customer, dealer, and/or company personnel interactions and issues relating to area of responsibility
- Distributes additional product/service/policy information to customers, dealers
- Develops common solutions to problems with team members to maintain required service levels.
All your information will be kept confidential according to EEO guidelines.
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