Retail Assistant Store Manager-Town Center Plaza

Overview

Retail Assistant Store Manager-Town Center Plaza role at Bath & Body Works. Join to apply for the Retail Assistant Store Manager-Town Center Plaza position.

Location:

Oklahoma City area (Town Center Plaza).

• Attract, hire, develop, inspire, and retain top talent.
• Set and reinforce clear and concise performance expectations, results goals, and accountability with all associates.
• Lead on-duty tasks as delegated by the store manager to address customer experience, vendor relationships, or maintenance issues.
• Partner with the sales leadership team to support action plans that improve results and ensure effective execution of operational activities.
• Implement and sustain floorset direction to optimize the business and bring the product story to life.
• Perform opening and closing routines including bank deposits, receipt of shipment, and interpretation/dissemination of company directives.
• Set the direction and goals for the day/shift when associates arrive for work.
• Provide individual and team performance feedback and recommendations to managers.
• Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus.
• Lead exceptional in-store customer experiences through selling behaviors rooted in Our Values and elevated product knowledge.
• Create genuine connections with customers through uncovering needs, sharing product information, demos, and personalized recommendations.
• Train, coach, reward, and motivate associates to improve selling and the customer experience.
• Reinforce selling expectations, performance, results, and accountability with all associates.
• All store positions require physical activity (standing, walking, reaching, lifting); ability to lift up to 50 pounds and climb ladders as needed.
• Maintain safe, clean, and engaging store environment by adhering to safety standards.
• Maintain our values, policies, and procedures.

• Proven experience delivering sales, customer experience, and operational results in a fast-paced environment.
• Prior experience in a managerial role, preferably in retail.
• Thrives in a customer-first based retail environment.
• Ability to foster a customer-focused selling culture.
• Effective communication, openness to feedback, and adaptability.
• Ability to provide in-the-moment coaching to associates.
• Ability to de-escalate store and customer situations effectively.
• Must be available to work peak days and times, including evenings, weekends, and holidays.

• High school diploma, GED certificate, or relevant work experience.

• Lead with Curiosity & Humility
• Build High Performing Teams for Today & Tomorrow
• Influence & Inspire with Vision & Purpose
• Observe, Engage & Connect
• Strive to Achieve Operational Excellence
• Deliver Business Results

• On-demand access to earned wages through Daily Pay (optional).
• Tuition-free education via Guild with 140+ programs across 30+ colleges; BBW Scholarship Fund included.
• 40% merchandise discount and free product.
• Competitive, performance-based compensation and bonus incentives for sales leadership roles.
• No-cost mental health and wellbeing support; comprehensive health, dental, vision, and life insurance options for full-time associates.
• Paid time off and family benefits including paid maternity and parental leave.
• Visit  for more details.

The statements above describe the general nature and level of work performed and are not an exhaustive list of responsibilities, duties, and skills required. We are an equal opportunity employer and comply with all laws regarding nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities.