Network Support Specialist

** Job Posting Title
** Network Support Specialist
** Agency
* * 090 OFFICE OF MANAGEMENT AND ENTERPRISE SERV
** Supervisory Organization
** IS-Network
** Job Posting End Date
** Refer to the date listed at the top of this posting, if available. Continuous if date is blank.

Note:

Applications will be accepted until 11:59 PM on the day prior to the posting end date above.
** Estimated Appointment End Date (Continuous if Blank)
**** Full/Part-Time
** Full time
** Job Type
** Regular
* * Compensation
* *** Job Description
**** As a Network Support Specialist with OMES you will enjoy:
*** Generous leave including 15 days of vacation, 15 days of sick leave and 11 paid holidays annually.
* A comprehensive  with a generous  to offset the cost of insurance premiums for employees and their eligible dependents.
** Job Details
*** Full-time 40-hour work weeks.
* Support the Information Services Division.
* Salary is up to $57,200.00 based on education and experience.
* This is an on-site position located in Oklahoma City, OK.
** Position Summary
** This position is assigned responsibilities involving the administration and direction of a data or voice information technology program and related systems. This may include direction of a voice network, wireless network, data network, or similar system for the State telecommunications or information technology program.
** Key Responsibilities
*** Provide administrative assistance with team scheduling, request queue management, develop and provide management reports on network operations, staffing, and inventory functions
* Provide administrative assistance with team documentation to include knowledge base and monitoring system updates
* Coordinate requirements with technical staff, contractors, vendors, or others as needed to provide administrative support for team implementation of tasks and activities
* Represent the agency or State at national, professional, or other meetings or functions concerning data or voice network requirements and activities
* Other duties as assigned
** Physical Demands and Work Environment
** Physical demands include the ability to bend, crouch, stoop, sit and/or lift objects weighing 50 pounds or more. The position uses manual equipment, including dollies and carts. Some extended hours, including evenings and weekends maybe required.
** Minimum Qualifications
** Requirements include a High School Diploma and 2 years of office management and/or clerical work with a good understanding of Microsoft Office Products.
** Preference will be given to candidates who possess
*** Basic knowledge of networking principles, cabling, wireless principles, power and uninterruptable power supply, and connectivity troubleshooting
* Knowledge of national electric code (NEC), BICSI methodology of cabling installation, point to point wireless circuits, and voiceover internet protocol and firewall rules
* Ability to adapt to rapidly changing demands
* Ability to work under pressure
* Ability to work as a team
* Skills in customer service, and verbal and written communication
** About
* * The Office of Management and Enterprise Services provides excellent service, expert guidance and continuous improvement in support of our partners’ goals. We are a highly qualified workforce committed to serve those who serve Oklahomans and make government run in the most efficient, innovative manner possible.

OMES is an Equal Opportunity Employer. Reasonable accommodation to individuals with disabilities may be provided upon request.
** Equal Opportunity Employment
** The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.

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