Warehouse Supervisor

We are looking for an experienced, people-focused Warehouse Supervisor to run the day-to-day operations of our head office warehouse and directly manage the warehouse workforce.

This role is a critical operational buffer between the warehouse floor and the Warehouse & Procurement Manager. The Warehouse Supervisor ensures that daily execution, staff management, inventory movement and operational discipline are handled effectively, enabling the Warehouse & Procurement Manager to focus on strategic procurement, supplier management and long-term operational planning.

This is a hands-on role, suited to someone who is excellent with people, structured in their approach and experienced in running warehouse operations in a fast-moving, scaling environment.

If you are energised by leading people on the warehouse floor, bringing structure and discipline to fast-moving operations and contributing directly to ikeja’s mission of transforming connectivity in South Africa’s townships, we would love to hear from you!

• Take ownership of day-to-day warehouse operations, including receiving, storage, picking, packing, dispatch, returns and stock flow.
• Manage fast-moving inventory between Head Office and regional operations, ensuring accuracy and availability.
• Allocate daily tasks and priorities to the warehouse team to meet operational demands.
• Oversee inventory control, including stock movements, cycle counts, reconciliations and variance resolution.
• Ensure a safe, organised and efficient warehouse environment at all times.
• Directly manage and lead a multi-skilled warehouse team, including attendance, task allocation and performance oversight.
• Train, coach and develop team members to improve efficiency, accountability, and flexibility.
• Act as the first point of escalation for warehouse staff and operational issues.
• Support operational procurement activities, including purchase requests, supplier follow-ups and documentation accuracy.
• Ensure accurate use of warehouse software and maintain data integrity.
• Provide regular operational feedback and reporting to the Warehouse & Procurement Manager.
• Support audits, compliance requirements and adherence to company policies and safety standards.
• Identify inefficiencies and contribute to continuous improvement initiatives.
• Provide hands-on operational support as required and assist with ad hoc operational projects.

Requirements

• Diploma or Bachelor’s degree in Supply Chain, Logistics, Warehouse Management, Business or a related field.
• 3 - 5 years’ experience in overseeing warehouse operations, inventory or logistics.
• At least 2 years in a supervisory or people-management role.
• Proven experience managing warehouse staff directly.
• Experience in a fast-paced, tech, electronics or distribution environment is advantageous.

• Strong hands-on experience in day-to-day warehouse operations.
• Solid understanding of inventory control, stock movement and accuracy.
• Proven people management and supervisory capability.
• Ability to lead, train and manage a multi-skilled warehouse team.
• Experience working with warehouse software or stock management systems.
• Strong organisational, planning and prioritisation skills.
• High attention to detail with a disciplined, process-driven approach.
• Practical problem-solving skills in a fast-paced environment.
• Clear communication skills and the ability to work cross-functionally.
• High levels of ownership, accountability and reliability.

Benefits

• The opportunity to grow both in your personal and professional capacity.
• Health insurance and provident fund.
• Access to an online wellness platform, providing free and confidential support from licensed therapists.

How