Senior Account Manager? Sales & Marketing

Key Responsibilities

Achieve Sales Targets

• Meet and exceed monthly and annual sales targets per customer and product line.

• Identify and pursue new business opportunities to grow the client portfolio.

• Expand market share by understanding customer wallet share and growth potential.

• Maintain an accurate and qualified sales pipeline to ensure consistent performance.

• Proactively manage churn and protect existing revenue streams.

Execute Sales Strategy

• Develop and implement account plans aligned with strategic business goals.

• Build trusted relationships with key stakeholders and decision-makers.

• Use customer insights to acquire, retain, and grow profitable accounts.

• Represent the brand professionally and ensure consistent delivery of its value proposition.

• Influence customer buying decisions and position the company’s solutions effectively.

Manage Sales Process

• Conduct structured client meetings with clear agendas, outcomes, and follow-ups.

• Progress deals efficiently through all sales stages within the CRM system.

• Maintain accurate, updated records of all sales activities and opportunities.

• Ensure compliance with internal sales processes and service level agreements.

• Prepare professional, personalised proposals and communication for clients.

4. Deliver Customer Value

• Engage proactively with clients to understand their business needs and tailor solutions.

• Enhance customer satisfaction through exceptional service and follow-through.

• Promote automation and self-service capabilities to improve customer experience.