Social Media Coordinator

social media coordinator

dis-chem pharmacies head office – johannesburg metropolitan area

• grade 12 – matric or a senior certificate.
• diploma in marketing/digital marketing/communications or related field.
• minimum of 2–3 years’ experience in a similar capacity in either an agency or corporate setting.

• retail marketing experience.

• co‑ordinate and maintain the social media business presence across various targeted social media channels.
• provide ongoing oversight and coordination of all aspects regarding social interfaces such as content, broadsheets, analysis, new ideas (contests, promos, online/social exclusives etc.), lead generation and content syndication methods.
• stay up‑to‑date with social media trends and changes to algorithms and adjust implementations accordingly.
• assist in planning, organising and executing social media activities within the business.
• ensure maintenance and updates of content for social media campaigns.
• ensure that social media campaigns are executed parallel to the marketing calendar.

• support event awareness on the relevant social media channels.
• provide suggestions on new ways to attract prospective customers through engagement, promotions and competitions.
• design posts to sustain readers’ curiosity and create buzz around new products.
• regularly track and monitor the company’s online reputation and social media presence, responding appropriately to both positive and negative reviews and comments.
• monitor internet for brand‑related topics of conversation.

• collaborate with other departments, such as marketing and customer service, to ensure brand consistency and gather content to be used across all channels.
• actively engage with and respond to followers and customers through various social media platforms to foster a strong community of supporters.

• use social media analytics tools to track and report on the performance of social media campaigns.
• manage multiple social media accounts across various platforms, such as facebook, twitter, instagram and tiktok.
• knowledge of social media influencer marketing and how to identify and engage with influencers in relevant industries or niches.
• research audience preferences and discover current trends.

• adhere to dis‑chem policies and procedures and standard operating procedures.
• adhere to health and safety rules and regulations.
• knowledge of social media platforms and best practices.
• cognitive skills – planning abilities, able to analyse data and solve problems.
• business acumen – awareness of industry trends and competitor activity. An understanding of target audiences.
• communication skills – excellent written and verbal communication with team members and other departments.
• interpersonal skills – collaborative mindset and ability to work well with others.
• quality orientation – attention to detail in content creation and curation; desire to continuously improve and optimise social media campaigns.
• self‑management skills – time‑management skills to meet deadlines with adaptability and flexibility to meet changing deadlines.
• technical skills – proficiency in social media platforms like facebook, twitter, instagram, tiktok and linkedin; knowledge of social media management tools like hootsuite, falcon, sprout or similar; familiarity with social media analytics tools.

• south african.
• mie, clear criminal and credit.
• driver’s licence and own reliable transport.
• occasional travelling.

• market related salary.
• medical aid.
• provident fund.
• staff account.

only successful applicants will be contacted. If you haven't been contacted within two weeks after the closing date, consider your application as unsuccessful.

dis-chem pharmacies is an equal opportunity employer. Dis‑chem’s approved employment equity plan and targets will be considered as part of the recruitment process aligned to dis‑chem’s employment equity & transformation strategy. Dis‑chem actively supports the recruitment of people with disabilities.