Field Service Technician

We are seeking a skilled, self-motivated Field Service Technician to provide technical support to clients, carry out repairs, and commission equipment. The successful candidate will play a key role in ensuring compliance, maintaining accurate records, and supporting both internal teams and customers on-site and remotely.

Key

Duties & Responsibilities

- Compile written reports for clients, including detailed record-keeping of repairs and returns
- Prepare, submit, and maintain records of warranty claims
- Provide telephonic and on-site technical support to customers
- Offer technical support to the internal sales team
- Ensure compliance with ISO requirements
- Commission equipment and systems
- Evaluate and troubleshoot problems related to specific applications where equipment is used
- Attend to equipment breakdowns efficiently and professionally
- Travel as required, including after-hours work and cross-border support
- Assist with spare stock control and warehousing activities
- Support customer quotations when required
- Perform ad hoc duties as assigned by management

Requirements

- Qualified Electrician or Technician with an N3 Certificate or National Diploma in Electrical Engineering
- Practical experience in Control Systems, with exposure to Electronics and/or Pneumatics
- Minimum of 3 years hands-on experience in Control Systems
- Valid Drivers Licence

Contract Type

- Contract position with the opportunity to transition to permanent employment