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Data Analyst Business Systems/ Tech Analyst

Service Analytics & Performance Specialist

Job in Midrand, Gauteng, South Africa
Listing for: Nexio
Full Time position
Listed on 2026-01-23
Job specializations:
  • IT/Tech
    Data Analyst, Business Systems/ Tech Analyst
Job Description & How to Apply Below
A telecommunications solutions provider in Gauteng is seeking a Service Analyst to enhance service excellence through data analytics and performance monitoring. The ideal candidate will have a National Diploma in IT, 2 to 4 years of experience in service management, and proficiency in Power BI and other BI tools. Responsibilities include designing dashboards, ensuring SLA compliance, and providing insights to improve customer satisfaction and operational performance.
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