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IT Project Manager IT Consultant IT Support Systems Analyst

Senior Problem Management Lead | ITIL & Service Assurance

Job in Midrand, Gauteng, South Africa
Listing for: Nexio
Full Time position
Listed on 2026-01-15
Job specializations:
  • IT/Tech
    IT Project Manager, IT Consultant, IT Support, Systems Analyst
Job Description & How to Apply Below
A leading ICT service provider in South Africa is looking for a Problem Management Specialist responsible for ensuring reliable IT service delivery and improving service quality. This hybrid role involves overseeing service performance, managing incidents and problems, conducting root cause analysis, and enhancing operational efficiency. Candidates should have over 5 years in ICT Service Desk, managerial experience, and strong knowledge of ITIL frameworks.

Competitive package offered.
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Position Requirements
10+ Years work experience
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