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AI-Driven Service Analytics & Process Improvement

Job in Midrand, Gauteng, South Africa
Listing for: Nexio
Full Time position
Listed on 2026-01-14
Job specializations:
  • IT/Tech
    Business Systems/ Tech Analyst
Job Description & How to Apply Below
A leading technology organization in Midrand seeks a Business Analyst to enhance operational excellence and customer experience through data-driven decision-making and process improvements. The successful candidate will possess a Bachelor’s degree in IT or Computer Science, 3–5 years of relevant experience, and proficiency in Service Now and AI tools. This full-time position offers opportunities to innovate and collaborate within a dynamic team environment.
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