Specialist: Insights and Analytics

Senior Specialist:
Insights & Analytics

Key accountabilities

• Conduct exploratory and in-depth data analytics using SQL, Python and Spark
• Complete data quality validation to identify deviations from trends and generate possible corrective actions
• Work with Product Owners to identify opportunities and guide on strategic objective through analytic insights
• Perform complex analysis on customer characteristics and behaviour to identify opportunities and inform customer value management activities
• Prepare high quality Power Point and Excel analyses to be presented to end stakeholders
• Optimize SQL reporting scripts and drive efficiency by facilitating the automation of processes
• Constant innovation and experimentation to identify opportunities and improvements.

Core competencies, knowledge and experience:

• At least 5 years working experience in an analysis or reporting related role
• Expert knowledge and experience in working with SQL, Python and Spark
• Expert knowledge of descriptive, diagnostic and predictive analytical techniques
• Experience in working with data visualisation and dashboard tools essential
• Presentation and communication skills; analytical thinking and problem-solving ability essential

Must have technical / professional qualifications:

• Bachelors or honours degree in mathematics, statistics, informatics, information technology or similar