YESYouth Cash Processor; work experience

Description

• Receive deposits and update applicable systems.
• Comply with all policies and procedures to eliminate any possible risks to the company and the customer.

• Receive deposits.

• Check container/Bag for any damages or interferences and report all anomalies to Team Controller.
• Acknowledge container/bag on applicable system.
• Process all deposits in line with the agreed upon banks SLAs and SOPs on the applicable system.
• Prep workstation accurately for effective and efficient note counting.

• Sort all prepped deposits/notes for (FDP/ACDP) on the same day, within the cut-off times.
• Send rejected notes to the Reject Teller together with the PCD cards, deposit slips and stop loss bag to verify and balance.
• Operator to write a board (client name, date, denominations & number of bundles & operator name) & show it to the camera.
• Balance per deposit.
• Report differences to the Team Controller.
• Fill the production sheet.
• The technician to sign the downtime register on machine breakdowns.
• End of day bundles to be verified by Team Controller.
• Daily balancing reconciliation by Team controller.

• Perform a reconciliation of all notes rejected in order to validate the information.
• Manually check all rejected notes for counterfeits, dye-stained and mutilated notes.
• Perform cash transfers to vaults.
• Perform end of day balancing/reconciliation of all cash received.
• Handle all transactions including shortages and surpluses according to SOPs.

• Check container/Bag for damage/tamper, report anomalies to Team Controller.
• Acknowledge container/bag on applicable system.
• All deposits must be kept separate per customer at all times and processed on the same day received by the customer.
• All deposits must be processed and balanced on the applicable system.
• Perform end of day balancing/reconciliation of all cash received.
• All transactions, including shortages and surpluses must be handled according to SOPs.
• Accurate prepping must be done to enable effective and efficient note counting.

• Process bulk coin deposits in accordance with SBV’s policies and Procedures.
• Sort and process teller coin transfers.
• Write a board (client name, date, denomination and the operator names) & show it to the camera.
• Receive and verify the money(bins), check the seal, denomination and bin register.
• Count out the bags to balance with the bin page and denomination.
• Cut the bags open to fill the wagon.
• Clear jams on the machines.
• Balance the money per client / deposit.
• Report differences to the Team Controller.
• Perform end of day balance/reconciliation.

• Validate all transactions linked to system integrations as per banks SLA.
• Inform client services of account numbers not linked to bank system to avoid delays in crediting the customer.
• Verify deposit account number to eliminate losses or misposts.
• Escalate system downtime/delayed batches to team controller.

• Payroll/change transactions must be processed in accordance with SLA per customer.
• Report all discrepancies to the Team Controller timeously.
• Floats must be sealed in drop safe bags along with float packing slips and placed into trolleys as per client requirement.
• Payroll entries to be processed within the banks SLA time frames.
• Maintain all equipment by reporting any defects on equipment to the Team Controller.
• Obtain banks authorization prior to dispatching as per SOP.

• Assist with the accurate packing and unpacking of Bank and ATM Cash.
• Manage consumables in line with packing requirements.
• Confirm that the bag and Seal numbers are properly recorded.

• Utilise equipment according to Standard Operating Procedures (SOPS), protecting and taking care of company assets.

• Subscribe and align to SBV Services' ISO 9001:2015 Quality Management Standards, ensuring the department’s processes and quality management system is at all times in compliance with the standard.
• Support SBVs ESG journey, reporting on and managing the ESG requirements to ensure a positive reflection and outcome.

• Drive the…