ATM Recon Coordinator

ATM Recon Coordinator –
Architectural Services (Head office – Midrand)

• Reporting to the National Reconciliations Manager.
• Communicating and following up on instructions to allocated branches regarding monthly cash orders, packing schedules, and re‑deposits.
• Acting as branch liaison and providing real‑time issue resolution for cash orders, transfers, packing schedules, and ATM loads.
• Daily monitoring of branch capturing by pulling data from the I‑Cash system.
• Serving as intermediary between the client and branches for instructions, issues, and day‑to‑day business matters.
• Communicating cash‑low reports to branches for ATM loads.
• Mapping and reporting on new ATMs rolled out monthly to enable appropriate cash‑order planning.
• Keeping aCLEAR log of branch‑reported issues and escalating them timely and accurately to the National Reconciliations Manager.
• Providing training to branch supervisors and Recon Clerks on the Capitec ATM process as needed.
• Performing other related activities as instructed by the .

• Proven understanding of the reconciliation process.
• Proficiency in MS Excel, Word, and Outlook.
• Ability to coordinate and manage branch supervisors.
• Strong administrative skills and discipline.
• Excellent time‑management skills to meet daily deadlines.
• Good interpersonal skills for dealing with personnel from branch tellers to client management.

• Daily operations report on float returns per branch – confirming receipt, float balance, cash order checks, cash count, cash certificates and redeposits; submitting all branch reconciliations and float certificates to Capitec.
• Monitoring and daily reporting of cash order confirmations during each monthly cash order cycle, highlighting issues and shortages.
• Maintaining a log of reported issues, including cash order and ATM technical issues.
• Reporting shortages and surpluses on a daily basis.
• Working on a balancing sheet and providing accurate feedback.
• Processing claims received from the client.

• Entry level

• Full‑time

• Other