Alarm Center Agent - Rotating Shifts, Customer Care

Position: Alarm Center Agent - 12h Rotating Shifts, Customer Care
A leading SaaS provider for asset management seeks to enhance its customer experience in Gauteng, South Africa. The successful candidate will monitor and respond to alarms while managing customer interactions effectively. Key responsibilities include ensuring compliance with Service Level Agreements and providing quality support to customers. Applicants should have strong communication skills and be proficient in Microsoft Office. A Matric qualification is essential, with a willingness to work variable shifts.
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