HCM Business Development Manager

Department: Sales– Business Development

Join a Leading ERP Solutions Team at SynergERP

Synerg

ERP provides innovative Business Management Solutions (including ERP, HR & Payroll and CRM) tailored to help organisations achieve financial and operational excellence.

Synerg

ERP operates across multiple countries, currently SA & Dubai, on a project and annuity-based revenue model, delivering value to clients through both once-off project implementations and ongoing subscription-based services. This includes software implementation projects, consulting services, and long-term support or managed services contracts. As such, financial oversight requires careful tracking of project profitability, contractual obligations, and recurring revenue streams, with a strong focus on cash flow, margin management, and accurate revenue recognition.

As part of the Alviva Group of companies, Synerg

ERP is committed to the highest standards of financial management and governance. Reporting excellence is a key focus area, with an emphasis on accurate, timely departmental-level reporting, consolidated group reporting, and consistent tracking against budgets to enable the respective Heads of Department to make informed decisions and drive performance.

We are looking for a strong HCM Business Development Manager who is results-oriented and a self-starter – you must be able to work independently. We are looking for someone dynamic and passionate about learning new software solutions that enable upper‑market companies to achieve financial and operational excellence. It is important that you have experience working with C‑Level Decision Makers and can identify and understand a customer’s problem and how to position a solution.

This is a hybrid role, offering the flexibility to work remotely with occasional on‑site engagements.

Customer research and profiling

• Rely on your own network, tools & skills to source leads.
• Understand & Articulate the Synerg
  
  ERP and Software Value Proposition.
• Identify clients that would be a vertical and target market fit.
• Be able to sell a solution and not a product.
• Maintain CRM and additional reporting requirements.

Generate new sales

• Schedule appointments with Decision Makers.
• Overcome obstacles in reaching the Decision Makers.
• Cold calling and leveraging of different mediums, including but not limited to Linked In, networking, attending conferences and events, and securing referrals.
• Build and maintain a pipeline – SQO’s are monitored monthly.

Task and process management

• Follow the prescribed Synerg
  
  ERP sales methodology.
• Manage internal and external stakeholders.
• Present and articulate the value proposition.
• Get buy‑in from the client to adopt the sales methodology.
• Co‑ordinate internal & external stakeholders for successful product demonstrations.

Negotiating and closing

• Promote and emphasize business cases for change and ROI.
• Pre‑empt and manage objections.
• Understand the clients’ buying and decision‑making process and manage both internal and external expectations.
• Obtain & assess pricing for reasonability and accuracy.
• Prepare professional & detailed tailored proposals.

Continuous relationship building

• Be a trusted advisor to clients.
• Know when to involve internal stakeholders at client engagements.
• Educate the client throughout the process.
• Provide content, resources and tools required to make an informed decision.
• Maintain a good relationship with Synerg
  
  ERP’s business partners.

Attending Networking Events and Conferences

• Represent the company at industry events, conferences, and networking functions to generate new business leads.
• Expand the professional network by meeting potential clients, industry professionals, and other business development prospects.
• Leverage networking opportunities to stay updated on industry trends and gather insights for future business strategies.

• A degree in Business Management, Marketing, or a similar field (requirement).
• Experience in dealing with C‑suite decision makers in large organisations (requirement).
• Experience in solution selling (payroll solution e.g Pay Space, Sage 300 people, etc).
• Experience in presenting at all levels of a…