Admin Assistance

Commercial Team Assistant

- Manage oil/application samples for fragrances/flavours per client requirements.
- Manage and link client bases to respective ARs
- Enter non-innovation projects in Atlas.
- Ensure Atlas is updated and in-line with deadline indicated including advance, adoption and discontinuation notices.
- This also includes updating MMM minutes in the common file shared on the G-Drive.
- Update and manage the sample stock folder.
- Prepare and upload safety documents &  to UL Portal
- SRM related activities
- Travel & Expense support as needed
- Logistics for visitors and meetings
- Visit & Orientation programmes
- CA in each region/country also takes care of tasks that fall under Commercial Operations that Sherry oversees. Below are tasks related to that.

Commercial Operations Manager (non category/project specific)

- Proactively seek innovative ways to enhance customer's satisfaction and improve operating efficiencies.
- Coordinate conferences between client and support functions, ensure documentation and follow-up (supply, B2B, AR, etc.).
- Manage customer pricing requests (Source, Quote).
- Ensure commercial excellence and accuracy in all activities related to price administration and maintains commercial data.
- Ensures all processes are in place and working at their best efficiency.
- Proactively communicate with managers and implement innovative ways of working to improve general customer care level.
- Collaborate with cross functional members to ensure mutual success.
- Primary liaison for business unit on AR issues and to facilitate and resolve rejected invoices with Xerox, Customer Service & Commercial
- SAP: update Master data, enter MDMs for new items, update/maintain CMIRs
- Co-ordination of regional sales budgets & targets, vitality reports and ad hoc requests
- Organising, collating, filing of UL GBU documents
- Preparation of price increases / changes and implementation in SAP
- Maintain prices and terms up-to-date in SAP
- Local contracts incl. the loading of third parties.
- S&OP
- All stability requests in conjunction with the ACM and the respective FDMs