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Education Administration

Information Specialist

Job in Midrand, Gauteng, South Africa
Listing for: ManpowerGroup
Full Time position
Listed on 2026-03-12
Job specializations:
  • Administrative/Clerical
    Education Administration
Job Description & How to Apply Below
Position: Job Title:Information Specialist
Detail:
Telesales & Student Engagement
  • Make initial telephonic contact with prospective students within 24 hours of receiving a lead.
  • Determine whether prospective students meet the minimum entry requirements.
  • Recommend suitable alternative programmes where entry requirements are not met.
  • Discuss programme offerings and provide accurate course information.
  • Capture and maintain prospective student information on the database.
  • Book consultations for Student Advisors.
  • Respond to prospective student queries and concerns in a professional and timely manner.
  • Inform prospective students of application and registration deadlines.
  • Conduct confirmation calls and reschedule appointments where required.
  • Maintain accurate activity records on the internal system.
  • Support the achievement of lead-to-application conversion targets.
    • General Administrative Support
  • Assist with administrative and marketing-related tasks as required.
  • Support Student Advisors with post-application processes such as collecting documentation and payments.
  • Capture and maintain accurate database records.

    • Minimum Requirements

    Qualifications
  • Matric (essential)
  • A relevant tertiary qualification will be advantageous but is not required.
    • Experience
  • Minimum 1–2 years’ experience in sales, administration, marketing, customer service, or telemarketing
    .

    • Key Competencies

  • Excellent telephone communication skills and a professional manner.
  • High level of accuracy in typing and data capturing.
  • Strong organisational and administrative abilities.
  • Customer-focused with the ability to build rapport with prospective students.
  • Ability to work in a fast-paced, target-driven environment.

    • Working Hours

  • Monday – Friday: 08:00 – 17:00
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