TEAM MEMBER - in Midlothian, VA S30482

pOpshelf seeks to provide Fun Finds for Less through a fun and stress-free shopping destination for everyday and special items. We make it easy for customers to affordably treat themselves with most items priced under $5 and a selection of extreme value items priced above $5. pOpshelf stores offer a trendy and rotating selection of seasonal, houseware, home décor, health, beauty, paper and party products, in addition to assorted candy, snacks, games, electronics and additional items.

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TEAM MEMBER GENERAL

SUMMARY:

The Team Member acts as a point of contact for our customers. The duties of the Team Member include stocking and merchandising displays, recovering merchandise, display product knowledge, cleaning the store, operating the cash register(s), and performing other duties as assigned by the Store Manager to maximize store profitability and customer satisfaction while protecting company assets.

• Provide superior customer service to exceed the customer’s expectations.
• Possess product knowledge and use of selling techniques to enhance the customer experience.
• Maintain a safe, clean and well-organized store environment that delights our customers.
• Assist in merchandising the store in a manner that is appealing to customers and retains customer excitement to shop at popshelf℠.
• Rotate product to create eye-catching displays to drive sales with merchandising guidelines.
• Complete daily and weekly cleaning responsibilities to provide a superior customer shopping experience.
• Condense and reset displayed merchandise and conduct daily recovery to provide a clutter-free customer shopping experience.
• Follow company policies and procedures as outlined in the SOP manual and Employee Handbook.
• Operate cash register(s) and scanner to itemize and total customer’s purchase, collect payment, bag merchandise, and assist customers as necessary.
• Assist customers in self-checkout process at multiple register terminals simultaneously.
• Follow company merchandise processes; unpack, stock, restock, and rotate merchandise on shelves and build merchandise displays.
• Clean the store, take out trash, dust and mop floors, clean restrooms and receiving room, and help set up sidewalk displays.

KNOWLEDGE and

SKILLS:

• Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
• Effective interpersonal and oral communication skills.
• Ability to read and follow planogram and merchandise presentation guides.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills.
• Ability to perform cash register functions.
• Ability to stock and display merchandise.

WORK EXPERIENCE And/or EDUCATION

High school diploma or equivalent preferred.

• Frequent walking and standing.
• Frequent bending, stooping and kneeling to run checkout stations, stock merchandise and unload trucks.
• Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).
• Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
• Occasional climbing (using ladder).
• Fast-paced environment; moderate noise level.
• Exposure to strong scents and fragrances.
• Occasionally exposed to outside weather conditions.
• Occasionally exposed to wet floor surfaces.
• Occasionally exposed to household and industrial cleaning solutions.

pOpshelf is an equal opportunity employer.

• Entry level

• Full-time

• Management and Manufacturing

• Retail