Bakery​/Deli Clerk

Overview

Bakery/Deli Clerk at Kroger Mountain View Foods

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products ordered and the correct portion size to prevent shrink.
• Recommend deli or bakery items to customers to ensure they get the products they want and need.
• Use bakery equipment (refrigerators, freezers, slicers, ovens) according to company guidelines.
• Prepare foods according to temperature logs and cooking instructions.
• Measure, prepare and mix ingredients according to recipes with appropriate utensils and equipment.
• Package and inventory ingredients in merchandise, and properly label them.
• Check product quality for freshness; review dates and take appropriate action.
• Properly use kitchen equipment, including stove, computerized scale, fryer, steamer, and other tools as needed.
• Label, stock, and inventory department merchandise; report discrepancies to the department manager.
• Understand store layout and locate products when requested by customers.
• Stay current with present, future, seasonal, and special ads; maintain knowledge of products sold in the department.
• Maintain awareness of inventory/stocking conditions and note discrepancies.
• Ensure proper temperatures in cases and coolers and maintain temperature logs.
• Promote trust and respect among associates and create a welcoming environment for customers.
• Adhere to all food safety regulations and guidelines; reinforce safety programs and report unsafe conditions.
• Inspect equipment and notify management of needed repairs; report accidents promptly.
• Ability to work cooperatively in a fast-paced and sometimes stressful environment.
• Ability to manage conflicts in a reasonable, nonconfrontational manner and act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance to resolve customer and business issues; provide support to diverse customers, including minors and individuals with special needs.
• Must be able to perform essential functions with or without reasonable accommodation.

Minimum Position Qualifications:

• Customer service skills
• Effective communication skills
• Knowledge of basic math
• Ability to obtain a current food handlers permit once employed

Desired Previous Job

Experience:

• Customer service skills
• Bakery or deli experience is helpful
• Retail experience

From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose:
To Feed the Human Spirit. We work to create amazing experiences for our customers, communities and each other, with food at the heart of it all.

Here, people matter. We strive to provide the ingredients you need to create your own recipe for success at work and in life. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our Kroger family!

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We’ll help you thrive, with access to:

• A wide range of healthcare coverage, including medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and financial tools through Goldman Sachs Ayco.
• Associate discounts on purchases, including food, travel, technology and more.
• Up to $21,000 in tuition reimbursement over your career through continuing education programs.
• Growth through training programs and diverse career pathways.