Veterinary Receptionist - Sycamore Veterinary Hospital

Sycamore Veterinary Hospital in Midlothian, VA, is looking for you to join our team of dedicated medical professionals. We pride ourselves on providing exceptional small animal care, a commitment formalized by our AAHA accreditation. Our reputation for quality and compassion is confirmed by our excellent 4.9-star Google rating, reflecting the deep trust the community places in us. We are searching for a passionate professional who is ready to elevate their career and contribute immediately to our established culture of excellence.

As part of a larger network of hospitals, you gain access to comprehensive support designed to help you succeed. We provide structured programs focused on your personal career goals, whether that means advancing into a leadership role or achieving professional credentialing as a veterinary technician. Our internal commitment to education ensures that every teammate has the resources necessary to continue growing their skill set, fostering an environment where you are always challenged and supported to do your best work.

We maintain a high standard of medical practice by ensuring our doctors and technical teammates are never isolated. You will have ready access to internal specialty consultations, allowing us to collaboratively manage complex small animal cases and explore innovative treatment options. We believe that top-tier medicine requires both excellent facilities and robust knowledge support, giving you the tools and the network expertise needed to deliver exceptional, evidence‑based care to every patient.

Midlothian, VA, offers a compelling blend of suburban tranquility and convenient access to the wider Richmond metropolitan area. This setting allows you to enjoy a high quality of life with excellent local amenities and schools, while providing quick access to urban culture, historical sites, and outdoor recreation. Joining our hospital in Midlothian means becoming an integral part of a welcoming, growing community where you can easily establish deep roots.

Mission Pet Health invites candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e‑mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder – sometimes these messages get filtered out.

• Be the Director of First Impressions:
  You'll manage a multi‑line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination:
  You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health:
  You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy:
  You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast‑paced environment.
• A collaborative, team‑first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

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