Veterinary Receptionist - Midlothian Animal Clinic

Overview

Midlothian Animal Clinic, established in 1981, is committed to partnering with our clients to provide comprehensive, high-quality care. We are proud to be recognized as both an American Animal Hospital Association (AAHA) accredited facility—a distinction held by only 15% of hospitals nationwide—and a Cat Friendly Certified® Practice established by the AAFP. This dedication to excellence is reflected in our 4.8-star Google rating, showing the strong trust we have earned in the Midlothian community.

If you seek a supportive environment focused on continuous growth and high-level medical practice, this is where you can do your best work. When you join our practice, you become part of a stable and experienced clinical team, including seven dedicated veterinarians and an LVT Hospital Manager. We utilize technology and invest in the continuing education of all our teammates.

Our practice atmosphere prioritizes a sincere concern for the welfare of our patients and clients. This commitment to mentorship and utilization of resources ensures that you have the robust support system necessary to succeed in your career development. You will practice exceptional, high-benchmark medicine at a full-service facility committed to meeting and exceeding AAHA’s rigorous standards in every aspect of patient care, including surgery, diagnostic imaging, anesthesiology, and emergency services.

Our clinical offerings include advanced care, testing, and diagnostics, including specialized oncology services. We emphasize comprehensive wellness and prevention programs alongside surgical procedures and urgent care, ensuring you have access to diverse and challenging caseloads necessary for continuous professional advancement. Midlothian Animal Clinic is situated in Midlothian, Virginia, a welcoming community just southwest of Richmond. Serving pets and their owners in this area since 1981 means you will be welcomed into a loyal client base that deeply values veterinary partnership.

This location offers the perfect blend of suburban comfort and easy access to the greater Richmond area amenities, providing an excellent quality of life outside of the hospital where you can enjoy your time off.

• Be the Director of First Impressions:
  You ll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination:
  You ll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health:
  You ll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy:
  You ll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note:

Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

• Competitive Compensation: A competitive hourly rate or salary based on your experience and role.
• Health & Wellbeing: We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our…