Registered Nurse; RN Care Manager – St. Francis Medical Center - Richmond - PRN

Overview

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect.

Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Registered Nurse (RN) Care Manager – St. Francis Medical Center - Richmond - PRN

The RN Care Manager is responsible for coordinating care for patients to support safe, seamless, timely transitions across the continuum. This role utilizes a collaborative process to identify, assess, plan, implement and evaluate the options and services required to meet an individual’s health and health-related needs, including social determinants that affect overall wellbeing. The RN Care Manager screens, identifies and assesses individuals in need of active Case Management services and promotes the right resources, at the right time and at the right place.

• Identifies and prioritizes patients in need of care management services using a holistic approach inclusive of biopsychosocial, functional, cultural, spiritual, and financial factors. Plans with the patient, caregivers and healthcare team to maximize health care responses, quality and cost-effective outcomes. Monitors and revises the plan as indicated when patient condition changes.
• Completes all necessary documentation. Maintains clear, concise, and timely documentation in the patient record to reflect the needs of the patients. Handovers are utilized at points of level of care change, staff change, and care transitions.
• Documentation reflects the plan of care to address post-hospital care needs and resources, with evidence of patient, family or caregiver involvement in planning. Ensures patient and caregiver treatment goals and preferences are incorporated into transition of care planning and communicated to the multidisciplinary team.
• Follow standardized practices and processes related to Advance Care Planning, Length of Stay management and readmission prevention.
• Supports denial prevention related to medical necessity by addressing/removing barriers to progression of care and participating in Interdisciplinary Discharge Rounds.
• Supports and promotes proactive care for patients, assisting in removing barriers to timely testing and treatment. Ensures resources are used appropriately and offering alternatives to acute care to the care team.

• BLS Basic Life Support – American Heart Association (required)
• RN License in the state in which they are working or covered by a compact (required)
• Accredited Case Manager Certification (ACM) from American Case Management Association or Certified Case Manager (CCM) from Commission for Case Manager Certification or American Nurses Credentialing Center (ANCC) Nursing Case Management board certification (preferred)

• 1 year of clinical experience (required)
• 3 years of experience in an acute care clinical setting (preferred)
• Ambulatory or post-acute care coordination experience (preferred)

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you d like to view a copy of the affirmative action plan or policy statement for Bon Secours Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia;
Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email  If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at