General Manager

Join to apply for the General Manager role at Wawa, Inc.
Location: Midlothian, VA.

Seniority Level: Director
Employment Type: Full‑time
Job Function: Management and Manufacturing

We believe we can make life a little better every day – one smile, hoagie, or experience at a time. Our Associates are the secret ingredient that sets Wawa apart. If you thrive in a collaborative, high‑energy environment and want to help a team grow while delivering outstanding customer experiences, we want you to join us.

• Oversee daily store operations, ensuring safety, service, and efficiency while maintaining compliance with audits, policies, and all regulations.
• Own accountability to meet or exceed performance targets by reviewing financial reports and executing merchandise and inventory plans. Analyze trends, control costs, reduce waste, and manage cash procedures to ensure profitability.
• Monitor trends and proactively collaborate with peers to develop action plans that drive optimal results.
• Ensure store‑wide safety, service and operational excellence by driving compliance, managing safety programs, and implementing continuous improvement initiatives.
• Champion company initiatives, communicate the “why” behind changes, and ensure successful implementation and long‑term adoption of programs and processes.
• Create an inclusive, collaborative team culture focused on achievement, motivation, and customer service.
• Hire, train, and develop a high‑performing team through coaching, performance management and ongoing feedback. Support leadership development and drive a culture of excellence through formal talent‑management processes, training and onboarding.
• Maintain proper coverage in a 24/7 environment through strategic scheduling and resource allocation.
• Ensure a seamless and satisfying shopping experience by actively responding to customer feedback, resolving issues and creating plans to exceed expectations.

• Medical, dental, vision and mental health benefits;
  Employee Stock Ownership Plan (ESOP); 401(k) with matching;
  Education Assistance Program; store discounts; paid time off; paid parental leave; access to additional benefit and wellness programs.
• Eligibility for Wawa Benefits is defined under the terms of the plan(s).

• High school diploma or GED equivalent.
• Flexible availability to work various shifts, including weekends, holidays and nights.
• Proven leadership experience in fast‑paced retail, food service or fuel environments.
• Proven ability to coach, develop and inspire career growth in individuals.
• Excellent communication, customer service and relationship‑building skills.
• Highly organized, detail‑oriented and able to manage multiple priorities independently.
• Skilled in problem‑solving, critical thinking and decision‑making.
• Solid understanding of store financials and their impact on business performance.
• Demonstrated ability to proactively recognize trends and drive change to achieve optimal business results.

The projected salary range for this position is $70,000–$85,000 and is commensurate with position, experience and location. Associates in this position are eligible for monthly bonus incentives.

Wawa, Inc. is an equal‑opportunity employer. We provide a work environment in which associates are treated fairly and with respect, and we do not tolerate discrimination of any kind. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants without regard to protected characteristics. Wawa will provide reasonable accommodations to complete the application upon request.