Quality Assurance Supervisor

Overview

Ensures products meet quality and food safety standards by implementing and maintaining food safety programs, conducting audits, performing documentation control and revision, identifying, investigating, and resolving quality issues, deviations, and customer complaints. Manages a team of QA personnel.

• Carries supervisory responsibilities. Supervise, train, and motivate QA personnel. Administers attendance and disciplinary measures when necessary.
• Reviews and audits production paperwork, batch records, QC inspections and sanitation reports for accuracy and completeness, calculates production yield and ensures compliance with established specification limits.
• Leads site investigations of OOSs, NCMRs, Deviations, Customer Complaints, CAPAs and regulatory bodies findings.
• Ensures regulatory compliance through implementation and enforcement of GMP, GDP, Food Safety, FDA regulations and company policies and procedures.
• Presides over MRB, Food Safety and Product Complaint discussions designed for solving production, quality and complaints problems.
• Coordinates Reworks and NCMRs with the inventory control and production departments.
• Maintains QA/QC documents, files, protocols, reports and policies at the “audit ready” level.
• Administer Change control and promote Good Documentation Practice principles.
• Performs Monthly Internal GMP audits at all company departments, including production, R&D, maintenance etc. and generates monthly GMP reports.
• Reviews, approves, and maintains Supplier qualification records.
• Coordinates employees' training programs and oversees the completeness of employees' training records.
• Monitors the QMS implemented programs like GMPs, Personal Hygiene Practices, HACCP, Allergen Control, Cleaning and Sanitation, Pest Control, Environmental control, Kosher, Halal etc., and ensure compliance by all employees and other personnel in the manufacturing facility.
• Oversee the equipment and instruments calibration and preventive maintenance program.
• Assists in development and updates of the company's Food Safety and Food defense plans, HACCP, process control and monitoring procedures.
• Assist in preparation and participation in the FDA, NSF, Kosher, Halal, Texas DSHS and other parties’ inspections and audits.
• Stays up to date with current CFR pertaining to food, dietary supplements, cosmetics, and drugs.
• Share knowledge, skills and information with production departments and team members.
• Other tasks and functions as assigned by the QC manager.

Directly supervises the Quality Assurance unit. Carries supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include training employees, planning, assigning, and directing work. Assists the Quality Control Manager in interviewing, appraising performance, rewarding and disciplining the QA Team.

Education And/or Experience

Bachelor’s degree in scientific discipline such as chemistry, chemical engineering, biology, microbiology, food science, etc. from a four-year college or university; and 3-4 years supervisory experience in a quality control role within food, nutraceutical, or pharmaceutical industry. Master’s degree in scientific discipline such as chemistry, chemical engineering, biology, microbiology, food science, etc. and 2 years supervisory experience in quality control role within the food, nutraceutical or pharmaceutical industry or equivalent combination of education and experience.

Experience working on the floor of a manufacturing facility.

Language Skills

Ability to read and interpret documents such as safety rules and procedures. Ability to write routine reports and correspondence. Ability to speak effectively before groups of employees.

Mathematical Skills

Must be proficient in algebra and acquainted with statistics. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis.

Computer Skills

Knowledge of database software; manufacturing software; spreadsheet…