Specialty Assistant Store Manager, in Training

Specialty Assistant Store Manager, in Training

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Specialty Assistant Store Manager in Training (SASM‑IT) will gain hands‑on experience in the key responsibilities and functions of a Specialty Assistant Store Manager at The Home Depot. The SASM‑IT will undergo a comprehensive training program that includes hands‑on experience, mentorship, and leadership development. During their training, they will become familiar with Manager on Duty responsibilities and gain insight into overseeing the Specialty and Pro Departments.

In collaboration with the Store Manager, Assistant Store Managers (ASMs), Home Services, and Pro business partners, they will learn to develop and implement strategies that boost sales, enhance customer service, and drive profitability across Specialty, Pro, and Services businesses. SASM‑ITs are expected to lead by example and uphold all lawful company policies.

• 50% Training and Preparing for Assistant Manager Position – Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales & profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervising associates in selling behaviors, resolving customer issues, and supporting service needs for installed sales/special orders and product sales.
  
  Learn and demonstrate the performance management process, including associate performance review and disciplinary processes. Complete all assigned training modules and assessments.
• 15% Customer Experience – Supervise associates in the selling effort and lead GET culture, setting the example. Drive customer service and associate engagement through the store; ensure customer concerns are solved effectively and promptly.
• 15% Sales and Productivity – Work with key partners to plan merchandise placement, signage, and support stock integrity through inventory management. Learn how to maintain and operate all store equipment and systems and manage daily financial operations.
• 10% Operations Management – Perform opening, closing, MOD, and other whole‑store focus responsibilities. Adhere to all company policies and procedures and hold associates accountable for compliance. Command store standard operating procedures (SOPs), especially those involving safety compliance, and maintain process accuracy to mitigate shrink.
• 10% Safety – Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times.

• This position typically reports to Store Manager.
• This position has 0 direct reports.

• Typically requires overnight travel less than 5% of the time.

• Must continuously stand or walk or regularly lift/handle/carry material or equipment of moderate weight (8‑20 pounds).

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.

• Demonstrated ability to collaborate and work effectively with cross‑functional teams.

• Knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

• Knowledge, skills and abilities typically acquired through the completion of a bachelor’s degree program or equivalent degree in a field of study related to the job.

• 3 years.

• No additional years of experience.

• 1+ year of previous leadership experience.

• 2+ years of previous leadership experience.

• None.

• Action Oriented
• Collaborates
• Customer Focus
• Drives Results
• Resourcefulness