Front of House Volunteer ; Weoley Castle Community Centre

Who are Midland Mencap?

Midland Mencap is a charity which works and campaigns for accessible and inclusive services and a better quality of life for everyone with experience of learning disabilities and additional needs. Volunteering with Midland Mencap is your opportunity to do something really positive, to have a great time, and help us achieve our vision.

Our Weoley Castle Community Centre is a thriving and busy hub where adults with learning disabilities, carers, professionals and the local community access a variety of services.

We are looking for volunteers who would like to help us maintain a safe and welcoming environment for visitors at the community centre!

• Occupying the reception area to welcome visitors to the centre – including managing the front door
• Greeting visitors in a friendly manner and ensuring they sign in
• Receiving any deliveries safely and notifying the correct person
• Answering the telephone during busy periods and taking messages
• Maintaining an attractive, welcoming and tidy reception area
• Assisting people with disabilities to access information about upcoming events
• During quiet periods, helping with general building tidying tasks

• Ability to volunteer independently whilst staff members may be busy
• Confidence to answer the door and permit visitors in a vigilant manner
• Being approachable and friendly, building a rapport with visitors
• Good communication skills
• Accepting of others who might be different to you and the ability to work as part of a diverse team
• A willingness to learn and work within guidelines set out by Midland Mencap
• Honesty, integrity and trustworthy
• Good time management skills, reliability
• Aged 18+

•
An enhanced DBS check will be required by all successful applicants.

Our community centre is open Monday – Friday 9.30am – 3.30pm

We also host various events throughout the year!

Choose the days suit you.

We are looking for volunteers to ideally attend at least once a week.

Weoley Castle Community Centre, Bottetourt Rd, Birmingham B29 5TE

• The opportunity to make a difference to the lives of people with learning disabilities

• Any training and development that is needed

• The chance to develop your skills and gain experience

• The opportunity to meet new people and be part of a diverse team

• Support within your role

• Any out-of-pocket travel expenses

• Lots of appreciation for your amazing contribution

• Positive wellbeing from doing something great

• Improve career opportunities by adding your volunteer role to a CV

Download and complete the Volunteering application form here.

Email the completed application form to volun

For more information or an informal chat, call  and speak to someone about how volunteering could work for you.