Outreach Worker - Midland Clinic

Introduction

Nationally recognized as a

Join us as we change the future of health care.

Texas Tech University Health Sciences Center is enriching the lives of others by educating students, providing excellent patient care, and advancing knowledge through innovative research. TTUHSC graduates more health care professionals than any other health care institution in the state, conferring 24.2% of all degrees and certificates awarded from health‑related institutions in Texas. By providing comprehensive clinical services to more than 10 million individuals across 121 counties, TTUHSC is dedicated to advancing the health of people throughout Texas and beyond.

This is where world‑class education meets compassionate patient care – and we believe that our people are the reason for our institution’s lasting success and bright future.

This position will serve as the primary contact for medically needy patients. Responsibilities include processing provider claims, using a computer system to record and report patient information, patient case finding, financial screening, program enrollment facilitation, non‑medical counseling, case tracking, and preparing all necessary case documentation.

The person in this position will serve as program spokespeople and representatives to participating health care providers, local communities, and local health agencies; therefore, this position requires a positive and professional attitude when working with patients, community leaders, local health agencies, and state agency care workers.

Person will be expected to travel between local health agencies in the fulfillment of their duties. Work is performed in usual clinic conditions; requires a high degree of contact with patients and families, clinic staff, and outside support agencies. Travel and the ability to respond to needs during off‑duty hours may be required in unusual situations.

• Serve as primary contact for the Leslie’s Midland Free Clinic.
• Attend free clinic sessions, register patients for the clinic, room patients, report patient information, program enrollment facilitation, non‑medical counseling, patient tracking, and prepare all necessary documentation for patient vouchers for MMH or prescriptions.
• Clean and stock exam rooms, lab area, review inventory and order supplies, and maintain all point of care machines.
• Shift work dedicated to Tuesday and Thursday from 4 p.m. – 8 p.m.
• Assist with prior authorizations and referrals for the Internal Medicine clinics.
• Scan documents into Cerner, and check insurance verification and eligibility.

• Travel and ability to respond to needs during off‑duty hours may be required in unusual situations.
• Work with employees at CASA De Amigos for projects or grants for the free clinic.
• Other duties as assigned.

A minimum of a High School diploma or equivalent with at least three years of experience in a business office environment. Higher education may substitute on a year‑for‑year basis.

• Spanish speaking preferred.
• Clinical experience preferred.

Resume / CV

• Health Plans + Supplemental Coverage Options – Individual health insurance provided at no cost for full‑time team members.
• Paid Time Off – Including holidays, vacation, sick leave and more.
• Retirement Plans.
• Wellness Programs.
• Certified Mother‑Friendly Workplace.

Additionally, TTUHSC invests in the success of our team members by providing opportunities for personal and professional growth, including lifelong learning programs, recognition programs, and health and wellness initiatives. Team members also enjoy a variety of other perks, such as special membership rates at local gyms and golf courses, access to state‑of‑the‑art software and facilities, and discounts on travel, technology, entertainment and more.

Full Time

Hourly

15.00

20.00

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please…