Patient Services Specialist - Midland

Overview

Introduction Nationally recognized as a Great College to Work For. Join us as we change the future of health care.

About TTUHSC Texas Tech University Health Sciences Center is enriching the lives of others by educating students, providing excellent patient care, and advancing knowledge through innovative research. TTUHSC graduates more health care professionals than any other health care institution in the state, conferring 24.2% of all degrees and certificates awarded from health-related institutions in Texas. By providing comprehensive clinical services to more than 10 million individuals across 121 counties, TTUHSC is dedicated to advancing the health of people throughout Texas and beyond.

This is where world-class education meets compassionate patient care – and we believe that our people are the reason for our institution’s lasting success and bright future.

Introduction Nationally recognized as a Great College to Work For
, TTUHSC provides much more than just a job! Enjoy excellent benefits
, including paid leave, retirement plans, wellness programs, health insurance and so much more. Ready to start building a rewarding career in a positive environment where you can develop and thrive? Join us as we change the future of health care.

Position Description This position is responsible for ensuring the smooth operation of the clinic patient flow and serving as the primary contact for patients. Responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department.

Employees may have cash-handling responsibilities.

• Establish good rapport with patients and interact in an empathetic manner
• Commitment to improving the delivery of care for all patients
• Strong communication skills with excellent interpersonal skills
• Ability to listen to others and respond professionally
• Strong critical thinking, problem-solving, and attention to detail
• Possess a growth mindset
• Answer patient calls and insurance verifications
• Process patient payments

• A High School diploma or GED.
• 1-year Customer Service, office, or related experience.
• Additional education may substitute for the experience requirement.

• Medical clinic experience scheduling appointments, receiving patients, verifying insurance and processing charges
• Electronic Medical Records (EMR) and Cerner experience
• Bilingual

TTUHSC is committed to creating an environment where our team members can do their best work, with programs and benefits to support head-to-toe well-being. Explore just a few of the advantages of being a TTUHSC team member:

• Health Plans + Supplemental Coverage Options – Individual health insurance provided at no cost for full-time team members
• Paid Time Off – Including holidays, vacation, sick leave and more
• Retirement Plans
• Wellness Programs
• Certified Mother-Friendly Workplace

Additionally, TTUHSC invests in the success of our team members by providing opportunities for personal and professional growth, including lifelong learning programs, recognition programs, and health and wellness initiatives. Team members also enjoy a variety of other perks, such as special membership rates at local gyms and golf courses, access to state-of-the-art software and facilities, and discounts on travel, technology, entertainment and more.

Job Type
:
Full Time

Pay Basis
:
Hourly

Pay Grade Minimum
: 15

Pay Grade Maximum
: 16.50

Pay Statement
:
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at https://app
4.ttuhsc.edu/payplan.

Grant Funded?:
No

Travel Required
:
Up to 25%

Shift
:
Day

Schedule Details
:
Monday-Friday 8am - 5pm

Does this position work in a research laboratory?:
No

EEO Statement
:
All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information.

Jeanne Clery Act
:
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. To view this report, visit the TTUHSC Clery Act website at https://(Use the "Apply for this Job" box below)..