Medical Office Nurse RN

Overview

Under direct supervision of the provider, will be responsible for patient assessment and care, and maintaining appropriate documentation. This position must have basic knowledge of specialty and/or primary care and able to assess, plan, implement and evaluate care for patients. This position is responsible for coordinating care to assure high quality, compassionate patient care is provided. They will maintain and oversee patients at the office locations and will act as the liaison with other organizations and departments.

This position may be required to order all medical, pharmacy supplies, and office supplies to manage patient care. They will assure compliance with all the policies/procedures of My Michigan Health and follow Occupational Safety and Health Administration (OSHA) guidelines, Clinical Laboratory Improvement Amendments(CLIA) regulations, and all appropriate regulatory agencies. They will coordinate with and train any new employees, students and float staff as required.

The clinical person will provide patient education, assist with specialty care modalities, symptom management, be available for emergencies, monitor for compliance and the effects of care management with high risk patients, educate on prescriptions and teach the patient and family the reasons for the medication and side effects, coordinate and ensure continuity of care with other providers. Also, may perform general office duties (keyboarding, filing, telephone, computer and office equipment) as needed.

The expectations outlined in this job description may vary slightly depending on the practice in which you are assigned. Your immediate supervisor will be able to clarify your responsibilities for you.

• (20%) Triages all calls, schedules daily urgent/emergent add-ons, receives and relays test results, processes medication refills, supports, directs and refers patients for consults and/or testing and insurance pre-certification and documentation.
• (20%) Provides complete patient assessment within their scope of their licensure. Greets patients and/or family, performs routine pre‑examination procedures including vital signs, assessing and recording objective and subjective data concerning presenting condition. Updates and maintains an accurate patient record by performing but not limited to, orders reconciliation, secure messaging (if available) and other tasks as assigned. Performs medication reconciliation, enters allergy reaction type, processes refills within the scope of their certification.
• (20%) Coordinates the care team with the care indicated by the provider, and works with the patient and families with the disease process and/or care management.
• (20%) Assists provider with examinations and procedures.
• (20%) Prepares and cleans the patient area, sets up equipment, cleans and facilitates room set up after a procedure. Disposes of contaminated supplies and sterilizes medical instruments.
• Demonstrates critical thinking for patient management.
• Provides for the age specific needs of the population served according to standards and policies/procedures as evidenced by observation, documentation and peer feedback.
• Maintains medical supplies to assure consistent supply levels to meet the needs of the patients.
• Understands necessary computer functions... (continue as original list)

• BLS:
  Basic Life Support
• RN:
  Registered Nurse
• Fingerpr:
  Fingerprinting

• Associates degree is required
• BSN is preferred

• Working knowledge of the organization’s Infor, Electronic Medical Records, and Practice Management programs preferred or knowledge of similar software. PC software knowledge must include:
  Excel and Word.
• Knowledge of medical office policies, practices and procedures as normally acquired through three to five years working in the health care system or similar setting.
• Excellent interpersonal skills needed to communicate successfully with individuals and interact with people at all levels to communicate concepts in a clear and understandable manner.

• Exposure to stressful situations,…