Support Worker, Mental Health

Support Workers – Mental Health & Complex Needs

Location:

Crewe
Pay Rate: £12.30 - £12.60 per hour
Job Type: Flexible, Full-time or Part-time Shifts Available

About the Role:

We are looking for experienced and dedicated Support Workers to join our team providing high-quality care and support to adults with complex mental health needs and challenging behaviours in supported living and residential settings across Crewe.
This is an opportunity to make a real difference to people’s lives while working within a supportive and professional care team. You will be working with individuals with a range of complex needs including mental health conditions, learning disabilities, autism, alcohol and substance misuse issues, and individuals at risk of self-harm.

Key Responsibilities:

• Provide person-centred care and support tailored to individual needs

• Manage challenging behaviour in a calm, professional, and compassionate manner

• Support service users with daily living skills, personal care, and emotional well-being

• Administer medication in line with care plans and organisational policy

• Undertake regular welfare checks and maintain clear, accurate records

• Respond effectively to incidents, including safeguarding concerns and self-harm risks

• Work closely with a multidisciplinary team including mental health professionals, social workers, and families

• Promote independence, dignity, and respect for every individual
Who We’re Looking For:
We are seeking individuals who are patient, resilient, and confident in working with adults who display complex and sometimes challenging behaviours. The ideal candidate will have previous experience in a similar environment and be passionate about delivering safe, high-quality care.
Essential Requirements:

• A minimum of 1 years’ experience supporting adults with mental health needs and challenging behaviours

• Experience working with complex service users including autism, learning disabilities, substance misuse, and self-harm risks

• Current, in-date Ligature Training

• Current, in-date CPI (Crisis Prevention Intervention) or equivalent de-escalation training

• Experience in safely administering medication in a care or residential setting

• Strong understanding of safeguarding, mental health crisis management, and risk assessment

• Excellent communication and interpersonal skills

• A compassionate, patient, and professional approach

What We Offer:

• Competitive hourly rates of £12.30 to £12.60

• Flexible shifts to fit around your availability

• The chance to work within a supportive and friendly team environment

• Ongoing professional development opportunities

• A rewarding and meaningful role where you can make a positive impact every day
If you have the right experience and are committed to supporting vulnerable adults with complex needs in a professional, safe, and compassionate way — we would love to hear from you.
Apply today and take the next step in your support work career.