Service Technician

Job Title:
Service Technician
Duration: 6 Months (Possible Extension)

Location:

Middletown, PA

Job Details:
In a timely and efficient manner, perform duties required to maintain a quality service outlet for the repair of equipment.
Maximize productivity within Repair Operations while delivering high quality, timely repairs of tools and enhancing the value-added image associated with owning a tool.
Contribute to the Company's financial success through COGS control, process improvement, and cost containment throughout the repair process.
Provide best-in-class tool repair service in support of Lifetime Service value proposition.

Principle Duties and Responsibilities:

• Maintain superior technical knowledge and skills through continuous professional development by studying and reviewing on-line repair manuals, schematics, and technical files

• Perform high quality repairs to products through proper problem diagnosis and application of prescribed corrective measures while utilizing appropriate tools and systems

• Use hand scanners to receive, diagnose, pick spare parts, repair, and complete the repair of tools

• Conduct final functional and safety testing after every repair to ensure customer safety

• Maintain work areas, tools, and assigned equipment in a proper, organized order thus enabling the incumbent to perform the job in a timely, safe, and efficient manner

• Follow company policies, procedures, and rules

• Follow and abide to the company's culture, values, and principles

• Perform other duties as assigned by supervisor

Adverse Work Conditions:

• Workshop environment subject to noise, dust, and other particles

• Must have the ability to use hand tools and equipment to disassemble and assemble power tools

Safety Equipment Required:

• Must observe and abide by all safety regulations as required by and Occupational Health and Safety Standards (OSHA)

• Must wear steel toe boots, safety glasses, safety gloves, and other safety equipment, as required, when working in the facility and/or operating machinery

Physical Requirements:

• Occasionally lift up to 70 lbs.

• Stand for long periods of time and perform repetitively reaching, bending, and climbing.

• Must be able to stand for up to 8 hours daily while performing tool repairs at workstation

Experience in mechanical or electrical repairs
Experience using Windows applications preferred

#