IVR Developer

My name is Suneetha from Testing Xperts, we are a global staffing, consulting and technology solutions company, offering industry-specific solutions to our fortune 500 clients and worldwide corporations.

• Title: IVR Developer
• Duration: 6 to 12 months
• Interview:
  Phone and Skype
• Experience with DTMF and Speech applications
• Expert level experience developing IVR applications (note level of complexity)
• Experience developing IVR / Speech applications using GVP Studio, VXML, and Java
• Experience with Nuance ASR or TTS
• Interpret and analyze business requirements to identify risks and design appropriate solutions
• Develop and assess the capabilities and limitations of the applications and technologies and recommend alternatives and solutions
• Provide guidance for business decisions from a technical perspective on such issues as performance, scalability, reliability, and security
• Collaborate with project team members to provide input to design specifications related to speech application.
• Develop simple grammars for speech applications
• Understand differences between types of grammars (list, pattern, etc.), benefits and when each is appropriate to maximize accuracy for a given dialog
• 3 to 5 years’ experience in Voice
  
  XML IVR technologies.
• 3 to 5 years’ experience in Advanced Speech Recognition solution design and development.
• 1+ year experience in grammar design, development (ABNF, GRXML), and testing.
• 3+ years’ experience in speech tuning and grammar analysis.
• Proficient written and verbal skills.
• Strong understanding of Natural Language design and Directed Dialogue design techniques for speech applications
• Strong knowledge of various speech engine capabilities and tuning concepts
• Ideal candidate will have experience with Nuance and/or IBM WVS speech engines/tools

• Graduation

All your information will be kept confidential according to EEO guidelines.