Pharmacy Manager

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. Our Pharmacy Managers play a critical role in cultivating a culture of excellence in their respective pharmacy by acting as a role model for all, demonstrating genuine care, and setting the bar for their pharmacy team.

• Live our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices.
• Oversee the pharmacy team during bench shifts, strengthening performance measures through effective coaching and consistent follow-up.
• Support safe and accurate prescription fulfillment by following pharmacy workflow procedures and utilizing safety guardrails at every workstation.
• Contribute to positive patient experiences by showing empathy and genuine care, coaching the pharmacy team to do the same and proactively resolving insurance and medication issues.
• Proactively offer and deliver immunizations to keep patients healthy; identify, engage, and support Pharmacy Technicians to learn to immunize.
• Manage pharmacy inventory by following best practices, protecting cold chain products for patients and business.
• Conduct new Technician and Pharmacist onboarding, ensuring trainees are on-track for timely completion of required training and licensure.
• Ensure pharmacy operations are fully compliant with state Board of Pharmacy regulations; escalated issues to Rx DL as needed.
• Partner with Store Manager to maintain a healthy talent pipeline of cross-trained colleagues; ensure training completion for licensure.
• Oversee Staff Pharmacists and District Support Pharmacists, managing performance through observation, feedback, and annual reviews.
• Maintain flexible scheduling for business needs, managing pharmacy schedules and contributing to a safe, inclusive, and engaging team dynamic.
• Review business reporting for operational insights and develop action plans to close gaps.
• Establish a culture of safety, empowerment, and inclusion; build psychological safety by encouraging feedback and taking action.
• Maintain relevant technical skills; actively seek opportunities to expand knowledge to better support patients.
• Support access to care through pharmacist-delivered clinical care (e.g., testing and prescribing services); empower holistic care at every step.
• Understand and comply with all federal, state, and professional regulations; uphold CVS Health policies to ensure patient safety and a safe workplace.

• Active Pharmacist License in the state where the Store is located.
• Active National Provider Identifier (NPI).
• Not on the DEA Excluded Parties list.
• 1‑2 years of experience as a Pharmacist.

• Regular and predictable attendance, including nights and weekends.
• Ability to complete required training within designated timeframe.
• Attention and focus – concentrate on tasks, pivot quickly, and confirm prescription accuracy.
• Customer service and team orientation – look for ways to help, respond appropriately to patient reactions.
• Communication skills – active listening, clear verbal and written communication with patients and colleagues.
• Mathematical reasoning – calculate medication quantities and inventory accurately.
• Problem resolution – choose best course of action for challenging interactions.
• Physical demands – mobile, lift items up to 20 lbs., maintain precision and safe work posture.
• Team management and leadership – lead by example, delegate, empower, motivate, and provide constructive feedback.
• Any additional tasks as directed by Supervisor or Manager.

• Completion of the CVS Pharmacy Manager Emerging Leader (PM‑EL) program.
• 3‑5 years of…