Spa Associate

Job in Middletown, New Castle County, Delaware, 19709, USA

Listing for: Hand & Stone

Full Time position
Listed on 2026-01-12

Job specializations:

Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Customer Success Mgr./ CSM

Hand and Stone is seeking for a Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! The primary Qualifications and Requirements of this role include, but are not limited to:

* Provide excellent customer service to members/guests

* Welcome and greet members/guests upon arrival

* Answer phones, book appointments, sell memberships, gift cards and upgrades

* Follow proper filing procedures/file maintenance

* Promote health/wellness benefits of massage therapy

* Maintain a professional and clean work environment & appearance

* Positive, energetic attitude

* Team player

* Perform various other duties as assigned

What's in it for you?

* Hourly wage plus commissions and bonuses

* Flexible schedules

* Professional and safe work environment

* Employee discounts

* Employee rewards program/employee referral bonus

* Contests

Job Requirements:

Basic computer skills, will train on millennium software, excellent personal appearance, good verbal and written communication skills.

Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest.

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