Maintenance Technician

About Our Property

Welcome to The Dellshire, a distinctive pre‑build property in the Pyramid Global Hospitality portfolio. Set to open in the Spring of 2026, this themed resort will feature a design unlike any other, offering a unique setting for future hospitality professionals. Dellshire Resort, an independent four‑star destination resort, is nestled in the scenic beauty of Wisconsin Dells. This is a rare opportunity to shape and elevate the positioning of a unique property known for its immersive guest experiences, natural surroundings, and Midwestern hospitality.

As The Dellshire moves through development, future team members have the opportunity to be part of the launch of something truly special. As part of the Pyramid Global Hospitality family, you’ll join a people‑first culture that values collaboration, growth, and exceptional service. If being part of a one‑of‑a‑kind opening excites you, we invite you to join our Pyramid family and apply today.

Where imagination, wonder, and togetherness come to life in extraordinary style. Shape your success in a place built for unforgettable experiences. At Dellshire Resort – a world‑class, medieval‑inspired destination where technology meets timeless adventure – you’ll join a team dedicated to awakening imagination, wonder, and connection.

The Maintenance Technician performs skilled maintenance and repair work to ensure all building systems, equipment, and facilities at Dellshire Resort operate safely, efficiently, and in excellent condition. This position requires a working knowledge of multiple trades including electrical, plumbing, HVAC, carpentry, and mechanical systems. The Maintenance Technician plays a key role in delivering exceptional guest experiences by responding promptly to maintenance requests and upholding the resort’s high standards of quality and service.

• Be part of a resort that blends luxury and adventure into a storybook setting.
• Work with a team that values creativity, collaboration, and connection.
• Experience professional growth in a dynamic, pre‑opening environment with room to make your mark.
• Competitive pay
• Comprehensive health, dental, and vision coverage
• Paid time off and holidays
• 401(k) with employer match
• Associate recognition programs
• Exclusive discounts and family perks
• Free employee meal daily

• Perform preventive maintenance and repair tasks on mechanical, electrical, plumbing, HVAC, and building systems.
• Respond promptly to guest room and public area maintenance requests, ensuring timely and professional resolution.
• Conduct regular inspections of equipment, machinery, and resort facilities to identify and address maintenance needs.
• Assist with troubleshooting and repairing refrigeration systems, lighting, pumps, motors, and other mechanical components.
• Maintain accurate documentation of work performed through maintenance management systems (MMS or CMMS).
• Support implementation of preventive maintenance programs and scheduled inspections.
• Collaborate with Engineering team members to complete projects and work orders efficiently.
• Ensure adherence to safety, sanitation, and brand standards across all maintenance activities.
• Assist with snow removal, landscaping support, and seasonal projects as needed.
• Respond to emergency situations such as power outages, leaks, or system malfunctions with urgency and professionalism.
• Maintain the workshop, equipment, and tools in clean and safe condition.
• Support capital project work and installations under the direction of the Chief Engineer or Engineering Supervisor.
• Perform other duties and special projects as assigned.

• High school diploma or equivalent required; technical or trade school training preferred.
• Minimum 2–4 years of general maintenance or engineering experience in a hotel, resort, or commercial property.
• Strong knowledge of building systems including electrical, plumbing, HVAC, and mechanical operations.
• Ability to use hand and power tools safely and effectively.
• Familiarity with work order systems and preventive maintenance programs.
• Strong problem‑solving and…