Sr. Business Banker

Summary

This position reports directly to the Business Banking Market Manager and works under the guidance of the Business Banking Manager. Responsible for completing all types of new and existing client transactions in an accurate, courteous and efficient manner. Through a consultative approach, the Sr. Business Banker identifies opportunities to deepen existing relationships and identify new to bank relationships by uncovering needs and offering products and services.

In the absence of the Business Banking Manager, this position is responsible for the efficient operation of the branch, including operational integrity, accurate completion of branch processes, and overall security and safety in accordance with the Bank's Policies. Provides a superior level of customer service and promotes the service and sales culture.

Based on the needs of the individual branch the expectation is that approximately 50% of efforts be allocated towards outbound sales activities and deepening current client relationships to include: calling on prospect and client lead lists, setting and attending face‑to‑face meetings and building brand awareness within the surrounding markets by networking within the community.

• Maintain a pipeline of prospects and revenue generating opportunities to drive new to bank relationships and meet assigned sales goals
• Collaborate cross divisionally to uncover additional needs for new and current clients and build deeper relationships through cross selling
• Build strong relationships and be a trusted advisor to clients to enhance loyalty and gain wallet share
• Holds keys and Alarm Code to the branch; authorized to open and close the branch
• Provides a consistently high level of service in an effort to create an exceptional client experience that exceeds expectations
• Exercises due diligence within assigned authority limits while processing deposits, withdrawals, transfers, payments, and account maintenance activities with efficiency and accuracy
• Responsible for transaction approvals within assigned limits
• Maintains cash drawer within the assigned cash limits and accurately balances daily work at the end of each day
• Process daily mail, night drop and ATM transactions in dual custody as assigned, and balances ATM when applicable
• Daily uses Transaction Management Systems (TMS)
• Encodes and scans branch transactions
• May processes incoming and outgoing cash shipments in dual custody
• Places holds on transactions as determined by Bank policies and Reg CC
• Executes account stop payments as determined by Bank procedures
• Issues negotiable instruments in accordance with the Bank Secrecy Act
• Prepares Currency Transaction Reports and Suspicious Activity Concern Reports as needed
• Performs duties associated with opening personal and business accounts and maintenance of existing accounts, including check orders, debit card orders, address changes, and superseded signature cards
• Provides call back and maintenance of new accounts
• Responds to all BSA requests in a timely manner
• Understands and complies with Bank policies, procedures and regulations governing job responsibilities

• Demonstrates a high degree of professionalism in communication, attitude, and teamwork with customers, peers and management
• Demonstrates a high level of quality work, attendance and appearance
• Adheres to all Company Policies & Procedures and Safety Regulations
• Adheres to local, state and federal laws
• Understands and complies with all company rules and regulations
• Attends training and maintains a basic knowledge of procedures to ensure compliance with laws and regulations governing financial institutions, as they apply to your position and job responsibilities, with an emphasis on the BSA/AML/CIP, Consumer Privacy, Regulation CC, Information Security, Bank Protection Act, FACT-Identity Theft, Information Technology and GLBA
• Additional duties as assigned as it relates to the position

This position does not have supervisory responsibilities

• Two years of teller experience preferred
• Three years of new accounts experience preferred
• One year of supervisory…