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Customs Brokerage Admin Rep III M-F EST

Job in Middleburg Heights, Cuyahoga County, Ohio, USA
Listing for: Ups
Full Time position
Listed on 2026-01-16
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Data Entry
Job Description & How to Apply Below
Position: Customs Brokerage Admin Rep III M-F 9am-5:30pm EST

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Summary

This position works with customers and brokerage operations with accepting work to the post entry team and notifying our customers of U.S. Customs decisions regarding post entry work filed. Billing of post entry work processed, correction notices and check cutting will also be a requirement of this position.

Responsibilities
  • Reviewing incoming post entry requests and their validity.
  • Managing our post entry email box and working with operations and customers on incoming requests.
  • Pulling ACE reports and using Excel to validate information.
  • Communicates documentation discrepancies to client and supervisor.
  • Provides corrected invoices and documents to the Customer.
  • Scans entries into the imaging system meeting allotted and sensitive time requirements.
  • Prepares reports and analysis using various software packages and databases.
  • Follows up on documentation discrepancy issues which requires the ability to troubleshoot and communicate effectively, both verbally and in writing with customers and foreign origins.
  • Establishes and maintains client relationships.
Qualifications
  • High school diploma, GED, or international equivalent
  • Minimum of 2 years' experience working for a Customs Broker - preferred
  • Proficiency in Microsoft Office
  • Accurate and rapid data entry
  • Excellent verbal and written communications skills

Grade 07

Employee Type

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

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