Sales & Service Technician II; Field Install & Repair; TERM
Listed on 2026-01-23
-
Trades / Skilled Labor
Installation Technician, Maintenance Technician / Mechanic
Location: Dowagiac
Overview
Verizon recently acquired Frontier and plans to transition non-union Frontier employees into Verizon compensation and benefits programs. This position will be part of that planned transition.
Job Title: Sales & Service Technician II (Field Install & Repair) (TERM)
Job : SALES
013634
Location: 202 W DIVISION STREET, DOWAGIAC, MI 49047
Union: IBEW 1106 - CBA 032
Hiring Manager: Dean Miller
Number of Openings: 1
Wage Range: $20.57 - $36.12 per hour
Note: This is a TERM position (6 months to 24 months)
Responsibilities- Installs, maintains and/or repairs network facilities and associated apparatus from the station equipment to the line card. Performs other related duties.
- Driving:
Frequent;
Travel:
Moderate - Install and maintain inside wire for residential/business broadband (HSI/Video) service
- Install an array of networking equipment, including Fiber to the House, ONT, Wireless routers, Modems, and Gateways
- Install all wiring and equipment as required for broadband continuity, digital subscriber carriers and associated broadband equipment, such as DSLAMS, Residential Gateways, and HSI, and business class routers
- Perform cable construction and maintenance for network facilities; including repairs on conduit and manholes, cross-connections to switching equipment, removing and replacing line cards
- Read and understand service orders and trouble tickets, outside plant drawings, circuit diagrams and electrical schematics
- Perform maintenance and preventive maintenance on buried, aerial and underground cable/fiber using various plant elements
- Aerial work involving pole climbing, ladder, and bucket trucks
- Place aerial and buried plant and service drops
- Navigate web, set up Business/Residential computers and demonstrate to customers
- Support and actively participate in the promotion of Company products and services
- Adapt to changes in the business including advances in technology and new skills and procedures
- Aid/assist other departments and contractors as required; be self-motivated; mentor co-workers; follow through on assignments in a timely manner
- High School Diploma or equivalent
- Experience in telecommunications installation and maintenance
- Basic keyboard and software skills
- Must complete pole climbing certification; weight limit 275 lbs. fully clothed with proper footwear
- Must complete company provided training and demonstrate ability to complete full installs
- Ability to work independently and directly with customers
- Ability to work outdoors in adverse weather conditions and in isolated or confined spaces
- Valid driver’s license and satisfactory driving record; CDL preferred
- Must be available for flexible scheduling, holidays, after hours and call-outs
- Tests:
Results obtained in standard tests for this position must meet minimum requirements established by the Company
- Climbing poles and ladders; frequent lifting of up to 75 pounds; pushing, reaching, bending and stooping; manual dexterity; good sense of balance; ability to sit or stand for long periods and good color vision.
- Cable Locator
- Hand Tools
- Hand Held Terminal
- Various Test Equipment
- 4 Tel Test System
- Laptop Computer
- Splicing Equipment
- Fiber Optic Testing Equipment
Additional Information
- You are being hired with the express understanding that your employment will terminate within a 6-24 month time frame.
- You will remain in the same occupation into which you have been hired for the duration of your term of employment.
- You will receive all the benefits to which regular employees are entitled except for any contractual layoff or termination allowance.
- Before the Company hires a regular full-time employee to fill a vacancy, the Company will give first preference to any qualified term employee who is performing at a satisfactory level in the job title, work group, and geographic location in which the vacancy exists.
We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas. Connecting communities is at the heart of what we do. We are committed to building a team that reflects the communities we serve.
If your background and experiences are aligned with our passion to improve digital access across America, we encourage you to apply and help us achieve our mission to #Build Gigabit America . Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
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