Service Technician

Location: Washington

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Job Title: Service Technician
Department:
Service
Reports To:
Service Manager
FLSA Status:
Non-Exempt



Job Summary :


The Service Technician is responsible for diagnosing, repairing, and maintaining vehicles to ensure customer safety and satisfaction. This role requires technical expertise, attention to detail, and a commitment to quality workmanship. The position requires interaction with customers, technical knowledge of vehicle systems, and adherence to all safety and regulatory guidelines.

Essential Duties and Responsibilities:

· Perform vehicle inspections, diagnostics, and repairs on a wide range of systems including engines, brakes, steering, suspension, electrical, and HVAC.

· Accurately document findings, recommended repairs, and completed work on repair orders.

· Conduct routine maintenance services such as oil changes, tire rotations, fluid exchanges, and filter replacements.

· Use diagnostic tools and equipment to identify mechanical and electrical issues.

· Follow manufacturer specifications and dealership standards for all repairs.

· Maintain a clean, safe, and organized work environment.

· Communicate effectively with service advisors regarding vehicle conditions and needed




Qualifications:


Education and Experience:

· A high school diploma or general education degree (GED) is preferred.

· Experience in vehicle maintenance or lubrication services is not required, but prior experience is a plus.

· Technical training or completion of related coursework from a college or trade school is desirable but not mandatory.

· Chrysler Mechanic preferred.

· ASE

Certifications:

State of Michigan or ASE certified in multiple repair categories including but not limited to Electrical, engine repair and front-end suspension.

· Phase/level 3 preferred, will accept level 2.

· Paid training.

· Aggressive bonus plans offer based on experience, phase completed and training certificates obtained.

· Pay dependent on experience.

Skills:


· Effective communication skills to interact with customers, co-workers, and supervisors.

· Ability to perform basic mathematical calculations, such as adding, subtracting, multiplying, and dividing in units of money, weight, volume, and distance.

· Strong understanding of mechanical, electrical, and computer systems in vehicles.

· Ability to diagnose and solve complex mechanical and electrical issues.

· Effectively communicating with customers and colleagues.

· Meticulous approach to ensure all repairs are completed accurately.

· Ability to lift heavy objects and work in various positions.

· Collaborating effectively with other technicians and service advisors.

· Valid Driver's License:
Must have reliable transportation and clean driving record.

Work Environment:

· The Service Technician will primarily work in a vehicle service area or shop, which may involve exposure to vehicle exhaust, chemicals, oils, lubricants, and other automotive fluids.

· Employees in this position may be exposed to high levels of noise, vibrations, and moving mechanical parts.

· Proper safety gear must be always worn, including gloves, safety glasses, and hearing protection where necessary.

FLSA Status Clarification:

This position is classified as Non-Exempt under the Fair Labor Standards Act and is therefore eligible for overtime pay for hours worked in excess of 40 in a workweek. The employee is entitled to meal and rest breaks in accordance with applicable state and federal labor.