Field Service Technician-Network Specialist

Field Service Technician‑Network Specialist

Join to apply for the Field Service Technician‑Network Specialist role at TDS Telecommunications LLC
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At TDS Telecom, we connect people through cutting‑edge fiber internet technology, strengthening communities and delivering excellence in service. We seek a proactive technician who will maintain a high‑reliability network, support customer needs, and contribute to sales opportunities.

• Install, troubleshoot, test, splice, repair, and maintain telephone equipment, general network equipment, customer premise equipment, Video/CATV/DBS, fiber optics, copper facilities, and other TDS products.
• Configure, maintain, and repair PBX, Key Systems, Centrex Systems, business systems, fiber terminals, POTS, ISDN, DSL, T‑1s, DS3s, and other carrier equipment.
• Locate and repair defective cables using test equipment; log locate requests in our exchange system.
• Maintain central office equipment such as switches, operating software, voicemail systems, and fiber terminals; provide backup and functional support.
• Provide advanced troubleshooting support and respond to dispatches.
• Maintain record systems, including cross‑connects, line groups, and network elements.
• Deliver excellent customer service, proactively educating and selling TDS products and services.
• Manage installation projects and perform related supervisory functions as directed.

• 2+ years of technical telecommunications experience or current/prior military service with honorable discharge.
• 1+ year of basic fiber optic and/or copper cable splicing, repair, or switch training.
• Valid driver’s license.
• Adherence to TDS attendance guidelines.

• Completion of customer‑specific background checks.
• Availability for on‑call/standby duties, occasional travel, and overtime.
• Completion of the Safety Course curriculum.
• Ability to maintain DOT requirements for vehicles over 10,000 lbs.
• Knowledge of telecommunications products, services, and related computer applications.
• Strong customer service, sales, communication, organizational, and independent‑work skills.
• Physical ability to operate heavy construction machinery, dig, lift, and climb as required.
• Manual transmission vehicle operation.

Regular sitting, standing, writing, and computer operation. Frequent movement, reaching, stooping, kneeling, crouching, crawling, balancing, and climbing. Ability to lift up to 50 lb regularly and up to 100 lb occasionally. Includes outdoor work, mechanical rooms, and potential extreme weather conditions.

Comprehensive benefits for associates scheduled 20+ hours per week:

• Medical, Dental, and Vision Coverage
• Life Insurance
• 401(k) Plan
• Generous Vacation & Paid Sick Leave
• Seven Paid National Holidays & One Floating Holiday
• Paid Parental Leave (6 weeks after 12 months)
• Adoption & Surrogacy Assistance
• Employee Assistance & Wellness Programs

Associates working 30+ hours per week also receive:

• Short‑Term & Long‑Term Disability
• TDS Service Discounts
• Education Assistance
• Paid Volunteer Time

TDS Telecom provides high‑speed internet, TV entertainment, and phone services across the U.S., building a nationwide fiber optic network that enhances how people live, work, and connect.

TDS is committed to Equal Employment Opportunity and does not discriminate on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status.

Pay range reflects the minimum and maximum base salary; actual offers depend on skills, qualifications, experience, location, and role‑specific competencies.

$27.62/Hr. – $41.42/Hr.

• Entry Level

• Full‑time

• Information Technology

• Telecommunications