Sales & Service Technician II; Field Install & Repair

Sales & Service Technician II (Field Install & Repair)

Location:

351 SCHOOL STREET, SOUTH HAVEN, MI 49090

Job

Union: IBEW 1106 - CBA 032

Hiring Manager:
Dean Miller

Number of Openings: 1

Internal Posting Dates: 10/9/25-10/16/25

Wage Range: $20.57 - $36.12 per hour

Installs, maintains and/or repairs network facilities and associated apparatus from the station equipment to the line card. Performs other related duties.

• Driving:
  Frequent
• Travel:
  Moderate
• Install and maintain inside wire for residential/business broadband (HSI/Video) service
• Install an array of networking equipment, including Fiber to the House, ONT, Wireless routers, Modems, and Gateways
• Install all wiring and equipment required for broadband continuity, digital subscriber carriers and associated equipment (e.g., DSLAMS, Residential Gateways, HSI, business class routers)
• Perform cable construction and maintenance for network facilities; repairs on conduit and manholes; cross-connections to switching equipment; replace line cards in central office/pair gain units
• Read and understand service orders and trouble tickets, outside plant drawings, circuit diagrams and electrical schematics
• Perform maintenance and preventable maintenance on buried, aerial and underground cable/fiber
• Carry out aerial work from poles, ladders, and bucket trucks as required
• Place aerial and buried plant and service drops
• Navigate web, set up Business/Residential computers and demonstrate to customers
• Support and actively participate in the promotion of Company products and services
• Adapt to changes in technology, skills, and procedures
• Aid/assist other departments and contractors; be self-motivated; mentor co-workers; follow through on assignments in a timely manner

• High School Diploma or equivalent
• Experience in telecommunications installation and maintenance
• Basic keyboard and software skills
• Pole climbing certification; weight limit up to 275 lbs. fully clothed and with proper footwear
• Completion of company-provided training and ability to complete full installs
• Ability to work independently and interact with customers face-to-face
• Ability to work outdoors in adverse weather and in confined spaces
• Valid driver’s license and satisfactory driving record; CDL preferred
• Flexible scheduling availability, holidays, after hours and call-outs
• Company tests: pass required minimums per policy

Climbing poles and ladders; frequent lifting up to 75 pounds; pushing, reaching, bending and stooping; manual dexterity; good balance; ability to sit or stand for long periods; good color vision.

• Cable Locator
• Hand Tools
• Hand Held Terminal
• Various Test Equipment
• 4 Tel Test System
• Laptop Computer
• Splicing Equipment
• Fiber Optic Testing Equipment

We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas.

Connecting communities is at the heart of what we do. We are committed to building a team that reflects the communities we serve. If your background and experiences are aligned with our passion to improve digital access across America, we encourage you to apply and help us achieve our mission to #Build Gigabit America .

Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.