Store Processing Supervisor
Listed on 2026-03-05
-
Retail
Retail & Store Manager -
Management
Operations Manager, Retail & Store Manager, General Management
Location: Center Line
About the Role
Join our team in "Doing the Most Good" as a Store Processing Supervisor. In this key operational role, you'll oversee the production process and personnel with a focus on meeting established production and sales goals. You'll ensure quality control, maintain efficient workflows, and contribute to creating an excellent shopping experience for our customers.
Key Responsibilities
Production & Team Leadership
* Direct and ensure completion of daily tasks for production team members, including workspace maintenance
* Train new team members on production expectations and processes
* Perform quality control inspections to ensure only the best products reach the sales floor
* Track and report production metrics at scheduled intervals
* Implement strategies to meet product acquisition, production, and sales goals
* Manage product rotation and inventory control processes
Operations & Quality Control
* Maintain organized work spaces and prepare for next-day production
* Support store maintenance and safety protocols
* Place and coordinate supply orders for processing needs
* Implement product control procedures to prevent shrinkage
* Monitor and control property, utility, and supply usage
Customer & Team Relations
* Seek ways to improve donor and shopper experiences
* Support management in fostering positive understanding of policies and procedures
* Communicate effectively with store management regarding operations
* Direct complaints and concerns appropriately to management
Qualifications
Required
* High School Diploma or currently pursuing
* Experience following and giving direction
* Strong English communication skills
* Basic computer proficiency including payroll systems
* Ability to pass pre-employment drug test and background check
* Basic math skills
Preferred
* Retail sales production and/or thrift store experience
Physical Requirements
* Regular standing, walking, and manual dexterity
* Ability to lift/move up to 50 pounds regularly
* Occasional lifting up to 100 pounds
* Capability to climb, balance, stoop, kneel, or crouch as needed
* Clear vision (close and distance) with ability to adjust focus
Schedule Requirements
* Flexibility to work weekends and evening hours
* Available for occasional travel to various locations for work or training
Working Environment
* Store environment with quiet to moderate noise level
* May experience temperature fluctuations based on weather
* Some exposure to dust
* Extended periods of standing possible
The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.
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