SAG Bartender Creekside PT

Join to apply for the SAG Bartender Creekside PT - 2541 role at Soaring Eagle Casino & Resort
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Open to Public, Open Until Filled

Rate of Pay: $8.24/hr, plus tips

Under the supervision of the Saganing Food & Beverage Supervisor, provide guests of the Saganing Eagles Landing Casino and Hotel with a world‑class standard of excellence experience, while following all alcohol service standards, policies and procedures set by Saganing. Prepare, deliver and refill drink orders, and respond to guest questions and requests. Handle all payment transactions accurately and timely.

• Check identification of guests to verify age requirements for the purchase of alcohol.
• Clean glasses, utensils, and bar equipment.
• Take beverage orders from serving team members or directly from guests.
• Mix ingredients, such as liquor, soda, water, sugar, and bitters to prepare cocktails and other drinks.
• Identify product, mix and serve alcoholic beverages and/or non‑alcoholic beverages according to established recipes and procedures.
• Identify bar needs and communicate to supervisor; set up, stock, clean, maintain, and break down work area.
• Serve food and beverage products in an efficient and professional manner.
• Work in an efficient, timely and organized manner.
• Remain professional and honest in dealing with guests and fellow team members.
• Follow documented procedures for cash handling, transaction reconciliation, Saganing banking practices, inventory protection, POS operations, and sales transactions throughout the guest experience process.
• Enforce the alcohol policy.
• Complete opening and closing side work in a thorough manner.
• Practice Saganing Hospitality Rules with every internal and external guest.
• Maintain a pleasant environment by removing and disposing of trash, cleaning up clutter, and keeping work area organized.
• Provide excellent customer service for all internal and external customers of the operations at all times. Provide solutions for customer concerns and continually focus on customer service as our top priority.
• Maintain strict confidentiality and present a positive, professional demeanor and image at all times.

The above duties and responsibilities are not an all‑inclusive list, but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or deemed necessary by the supervisor.

• Contact with guests in assigned area of responsibility to assure guest satisfaction. Maintain a professional level of communication with management and team members to ensure an optimum‑working environment.

• Must be at least 18 years of age.
• Must be able to work all shifts.
• Must be able to obtain and maintain a gaming license to meet the employment eligibility requirements as they pertain to the position.

• Bartending experience.

• Must successfully complete and maintain TIPS (Training for Intervention Procedure
  
  S) Certification as part of SELCs commitment to responsible alcohol service throughout employment.
• Native American preference shall apply to all positions.

• Knowledge of the proper service of liquor, beer, and wine.
• Knowledge of bar operations, maintenance, and guest service.
• Knowledge of consumption limits and possible liabilities.
• Knowledge of cash handling.
• Skill with operating computer equipment and POS systems.
• Skill in preparing and serving food and beverages.
• Ability to provide excellent guest service.
• Ability to operate a cash register.
• Ability to communicate effectively both verbally and in writing.
• Ability to interpret a variety of instructions both written and verbal.
• Ability to work with the public in a courteous and professional manner.
• Ability to work flexible hours, including weekends, holidays and all shifts.

• Frequent use of hands, wrists, fingers associated with the serving of food and beverages.
• Frequent bending, reaching, walking required.
• Daily use of and proper service from trays is required.
• Required to…